How to create a chatbot in VK: the most detailed instructions


What can a VK chatbot do?

Involve your subscriber in an event or newsletter. Using the “Community Subscription Reaction” function, invite a newcomer to subscribe to your newsletter, tell him about a new promotion or giveaway.

Attracting subscribers to your newsletter using a chatbot

Keep the subscriber from leaving the community. When the user clicks on the “Unsubscribe” button, the chatbot will send a letter with words of regret or offer a discount.

With the help of chatbot reactions you can keep the client from unsubscribing

Help the client resolve the issue. The chatbot will select the right product, tell you about discounts, or simplify navigation through the community. Using certain commands, a subscriber can request information of interest, and the chatbot will provide it.

Chatbot will help solve issues without your participation

Conduct games, surveys, competitions. The chatbot will entertain the user with a game or collect the necessary information about the target audience using a survey.

Launch gamification with a chatbot

Provide answers to frequently asked questions. The user may write because he is simply bored, or wants to know more about the product. The chatbot will answer the buyer and ask clarifying questions.

Have heart-to-heart conversations with customers or sell your products using a chatbot

Next, we will show how to create and configure a chatbot using the Robochat.io constructor and the Senler mailing service.

You need to send a newsletter on VK, create a chat bot or set up a target - contact us! We have extensive experience promoting business on VKontakteRead more

#4. Bots for phone

If you spend most of your time without parting with your phone, then you are probably interested in the question of how to create a bot for a group or VK page via Android or iOS. In fact, it is not at all difficult to do this. Fortunately, there are a great variety of all kinds of applications for this in the markets and they work on the same principle as the services described above: register, log in to VK, set up a bot.

In order to find the best application for you, use the search in the online store for your phone (AppStore for iPhone and Play Market for Android). And type “VK Bot” into the search bar. There are a great many applications out there, you just have to choose the one that suits you based on functionality, reviews and cost (note that not all are free).

Please note that if you cannot find a ready-made option suitable for you, but have knowledge in programming, then it will be much easier for you. You can create the application yourself.

Group registration in Robochat.io

After registering with the service, link the community to your personal account.

  1. Select from the list the group where the chatbot will work.

Select the desired group to connect the chatbot to

  1. Give the service access to the community.

Give access to the community so that the chatbot works correctly

  1. Connect the starter template to get started with your chatbot.

Click the "Connect" button

The service will link a group to the template and open a work account. You need to immediately set the settings so that the bot turns off if the administrator enters into a dialogue with a subscriber.

  1. In the left column, click the “Manage Bot” button.
  1. Specify the time during which the bot will not be able to intervene in the dialogue → save.

Within four hours after the administrator’s response, the bot will not be able to intervene in the dialogue

On the right side there are reaction sections that you can use to configure the chatbot.

Work account in the Robochat.io service

In the screenshot you will see the points by which you can configure the bot. In the article, the chain of reactions will be set up according to the sales funnel.

SMM specialist from TexTerra

#2. Service bot-vk

If the functionality of Robochat is not enough for you, you can try the bot-vk.ru service. In general, the instructions for creating a bot for your VKontakte group using this site will be very similar to the previous one.

  • To get started, go to the website bot-vk.ru.
  • Click on the “Create a bot right now” button and log in to the system.
  • Like any other application, VK Bot will ask you to allow access to your data. If you are not ready to provide them, then it is better for you to use another method of creating an assistant.

  • After that, use the “Connect group” button and in the list provided, select exactly the community into which you want to embed the bot.
  • Don't forget to confirm the action using the "Allow" button.
  • After that, in the “List of bots” section you will be able to edit and customize the assistant according to your requirements.

There you can also disable the bot when you no longer need it.

Reaction to subscription

A person decides to subscribe to your community - this is a chance to involve him in your newsletter.

  1. Go to “Reaction to subscription”.

Setting up the chatbot's reaction to a user joining the community

  1. Greet the subscriber in the letter, offer assistance in navigating the content through the newsletter.

As a result, when a person subscribes to the group, he will receive a message from the chatbot.

Message from a chatbot in response to a subscription

Welcome message using Senler

In RoboChat, the welcome message is sent only once. This is not very convenient, because a subscriber can unsubscribe and subscribe to the newsletter several times. Therefore, it is better to connect a greeting message through a mailing service. I use Senler.

Log into your personal account for your mailing service.

  1. Newsletters → new mailing list.

Formatting a welcome message in a mailing service

  1. Write a welcome message and add keywords that the chatbot will respond to.
  2. Auto-message → count clicks on links → save.

Create a message with keywords

The subscriber will receive such a letter.

Example of a welcome letter with keywords

The letter contains 4 commands - we will register them in Robochat.io.

Setting up commands

Return to the Robochat.io service.

  1. Scripts → create a command.

In the “Scenarios” tab, create a command for the chatbot

  1. Enter your keyword in the first field.
  2. In the “Bot response” field, write a response option. Be sure to indicate that you can return to the beginning of the menu using a command (otherwise the chatbot will respond to other commands as an error).

Chatbot command

This is what the message will look like.

Chatbot reaction to commands

We do the same with the other teams: “1-3”, “3-6”. For the game team “Let’s go” the chain will be a little more complicated.

#6. Download the finished version

For those who don’t want to bother with numerous settings and menu items, there is the opportunity to download a ready-made bot for VKontakte. The most popular portal for downloading the assistant is vk-robot.ru. True, the site does not look presentable at all. And there is a big risk of, at best, catching a virus, and at worst, handing over your data to scammers. Therefore, before downloading anything on this site or any other, carefully weigh the pros and cons so as not to suffer later. If you are ready for such a risk, download the file from the site and start installation. When finished, make changes to the settings according to the manufacturer's instructions.

Another option for those who want to make a free VK bot that will respond in a group and create activity is to create a fake.

Game with chatbot

Now we need to think over a chain of questions and answers for the “Let’s Go” team.

  1. Create a new team, enter a question.
  2. Select the “Switch to another command if” form and enter the correct answer.
  3. In the script, select the pre-generated key (correct answer).

Setting up a chain of actions for the game

  1. In the key, write the next question and the new key with the correct answer.

Chain of actions with keywords

This is what happened.

Game with chatbot

Dynamic buttons

Buttons can be implemented at any stage. In this article we will show you how to do this with the “Let’s Go” command.

  1. Script → menu → command keyboard.
  2. In the panel with buttons, write a keyword → add a transition → script for the key “let’s go” → save.

how to set up dynamic buttons

This is what the button looks like in a message.

Dynamic chatbot button in the newsletter

You can experiment with buttons: make many buttons with answer options, change their colors, connect them at all stages.

#3. bots-kit constructor

Another interesting designer is bots-kit.com. In order to start using it, you must also register.

Or, as an option, use the VK login.

  • Using the already familiar procedure, allow the application to access your page.
  • After this, you can proceed to actually creating and setting up a bot for your group.

Please note that there are paid plans for this type of builder. But the prices do not bite (from 50 to 150 rubles per month). Be sure to read them before making your bot in a group or on a VK page.

  • Then move on to creating a helper. To do this, click on the “Bots” tab and select the “Create” section.

  • At the first stage, come up with a name for the service and click “Continue”.
  • Select the platform where you want to embed the bot (in our case, VKontakte).

  • Then, in the Settings section, edit the script.

  • After you finish setting up, don't forget to click "Save".

  • There is another option for setting up a bot using keywords. To do this, go to the “Scenarios” section and click the “Add answer” button.

  • Fill out a short form and click “Add” for your settings to take effect.


The advantage of using this constructor is that you can create a newsletter (tab of the same name), view statistics or get a report on the assistant’s work. Therefore, this service is one of the most convenient for beginners.

Response to frequently asked questions

Often, before asking a question, users say hello and wait for an answer. So that the subscriber does not have to wait for the message to be read by the administrator, create a reaction to the greeting.

  1. In the “Scripts” section, create the keywords “hello”, “hello” so that the chatbot will immediately respond to the message.
  2. Enter other common requests as well. For example: “how are you”, “help”, “I want to buy”, “delivery”, “promotion”, etc.

Chatbot answers to frequently asked questions

What's the result?

The chatbot constructor Robochat.io and the Senler mailing service significantly save time on communicating with clients and help automate promotion on VKontakte. You yourself saw how they:

  1. Involved the subscriber in the newsletter.
  2. We persuaded him not to unsubscribe from the community.
  3. Helped me find the information I needed.
  4. We played a game.
  5. We talked with the client.

And all this without your participation.

You can experiment and create more complex chains of reactions.
To help you, we have collected 25 ideas for implementing a chatbot based on the experience of famous brands. Use it. kak-sdelat-chat-bota-dlya-gruppy-vkontakte-poshagovaya-instruktsiya

What is special about using bots for messages?

Bots for messages on VKontakte (or autoresponders) are unique assistants whose task is to send competent responses to incoming messages. And the more naturally a robot can communicate, the more in demand it will be.

Bots for messages on VK are used not only by business leaders. They are also in demand among ordinary users. For example, for fun.

Peculiarities:

  • Automation. All you need is a high-quality setup. The bot will independently analyze the sent message, select phrases and respond.
  • Individuality. Today there are a large number of services that allow you to create your own unique robot and provide it with the capabilities that your project needs.
  • High efficiency. The bot will work 24 hours a day, 7 days a week. It will respond to users instantly and without delay.
  • Low cost. It is much cheaper to create and use a program than to hire an individual.

Each bot is based on a code that is responsible for its functionality and capabilities. The more developed the program, the more it can do. Often, when choosing a robotic interlocutor, people look specifically at its capabilities and settings.

Today, for many, it is not enough for a bot to simply respond equally to everyone. People regret having an assistant who will communicate like a completely living person. And today this is possible.

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