How to fix “Access error (5)” in VKontakte?

When working with the VKontakte mobile application, the user may encounter the message “An error occurred while loading data. Please check your network connection." The content requested by the user is unavailable, and repeated attempts to access it yield absolutely nothing. Below we will analyze the essence of the dysfunction that has arisen, and also explain how to fix it.

What is this problem?

What is this error that causes you to be unable to authenticate over a secure connection? Before analyzing the situation itself, it is worth studying the theory a little. Each social network or payment virtual terminal has its own special network, which is not available to the public. This allows you to avoid theft of various user information. For a long time, hackers tried to hack into internal networks, but nothing much came of it. Therefore, as a sign of protest, they created a virus, because of which, in fact, they cannot pass authorization over a secure connection. This problem often occurs among many users who do not want to use antiviruses and mainly use pirated products. But you shouldn’t panic too much about it and run to the service to give your hard-earned money, since solving this problem is quite simple, the main thing is to fully understand this situation. The virus does not damage the computer, but only blocks some capabilities and overwrites the system file. You can fix this even with your own efforts and without special knowledge.

What causes it?

Authorization via a secure connection is an attempt to connect a personal account to the internal network of a particular resource. Typically, large corporations that have several million active users have this type of network. This type of resource support allows you to easily track user actions, avoid DDOS attacks and respond in a timely manner to hacking attempts. A problem that prevents you from authenticating over a secure connection means that you are simply blocked from logging into that network. Which, in fact, indicates that there was a hacking attempt or you caught a malicious virus that is ready to ruin your daily activities.

“Error code 4” source not supported in VK – reasons

If the video file does not play when you first connect and reconnect, and “source not supported” appears on the screen, the following conditions are possible:

1. Slow Internet connection. In such cases, the next download attempt will not produce results until the network is unloaded or the repeater is restarted.
2. An old version of the flash player or its absence in the browser.
3. Device overload. This should be corrected by disabling and deleting unnecessary processes in the task manager.
4. Inconsistent browser behavior.
5. Temporarily block or disable the video.

Making adjustments and rebooting on your own is not always effective. However, there are some tips that can help improve the situation.

Is it possible to avoid it?

If you cannot authenticate over a secure connection, what should you do in this situation? Is it possible to avoid this unpleasant moment? In fact, it is quite possible not to get hooked on a virus if you use normal anti-virus programs, which are distributed for a fee and are worldwide popular. One of these programs is Kaspersky Anti-Virus, which is able to protect your computer from almost any third-party penetration and guarantees the normal operation of your operating system. Thanks to excellent protection, you will definitely not encounter this problem, but if this is the case and you are unable to use a top-end antivirus, then you should carefully and thoroughly read the instructions that will help you get rid of this problem.

How to prevent such problems in the future?

1) Use antiviruses with constantly up-to-date (fresh) virus and Trojan programs databases;

2) Before entering your username and password

from the VKontakte page, make sure that the address vk.com is accurate in your browser.

Due to your carelessness, you can give your password to an attacker by simply entering it on a page very similar to a contact, with a difference in address of just one character, for example 1vk.com;

3) Create a complex password for the VK page

and email. Don't just use letters or numbers, but alternate them, and also use large and small letters, also alternating them.

If you are currently using a simple password, immediately go to the page settings and change it to a more complex one.

This will protect you from password guessing programs. Don’t wait until you are hacked and I will send spam on your behalf;

4) Do not download suspicious programs

or add-ons for contacts, which, according to the creators, increase friends, likes and votes;

5) Don't open suspicious emails

, which come to you by e-mail and do not follow suspicious links in VKontakte messages, even if it is from a person who is your friend (but with whom you have not communicated before).

Remember that scammers do not sleep, and are always finding new ways to make money from you. Be careful and good luck.

VK was blocked in Ukraine: how to bypass the blocking

In May 2017, the president of the country signed a decree blocking Yandex, Vkontakte and other Russian social networks and large resources in the country.

Now all you have to do is use a VPN, or simply any browser extensions that use a proxy.

To access blocked sites from your computer

, you will need to install one of the following extensions:

1. friGate - recommended.
2. Traffic saving from Google (in addition to saving traffic, it allows access to blocked sites);

To bypass blocking from your phone

, download and install any of the following applications on it:

1. Opera VPN (stopped working);
2. Opera Mobile (stopped working);
3. Tunnelbear
4. Zenmate
5. Alternatives to Opera VPN (paid and free)

Players of the Warface project may encounter a problem such as an authorization error. What causes this problem and why it occurs, no one knows for sure. The developers, unfortunately, hide all the details from the players. Perhaps somewhere in the depths of the Internet there is an answer. But from the name itself you can understand that the authorization error appears due to a problem with the authorization of the game account.

In fact, there is no need to find out the cause of the problems; there is simply no need to do so. The fact is that a solution has already been found, and not even one, but three at once. In the article we will consider them all. Let's start with the simplest and most easily accessible - checking and correcting the files of the installed game.

Good old virus

But before we fight the virus, we need to know what exactly we are dealing with. If you are unable to log in over a secure connection, this most often happens when a virus called Trojan.Mayachock.18 has appeared on your computer. This virus was created quite a long time ago, so it is not surprising that many antivirus programs simply do not recognize it, and this allows it to operate freely on your computer. What's most interesting is that the virus was created by real professionals for fun and testing anti-virus programs. At the moment, the virus itself is walking around the network, and no one controls it, so it does not have any special purposes. It simply takes over your computer and prevents you from properly accessing certain networks.

Problems with free antiviruses

Can't log in via a secure connection to Chrome, Yandex, etc.? This error can occur at any time to any user who spends a lot of time on the Internet. Sometimes many users are surprised how this can happen, because they use a free antivirus program or Windows security utility. In fact, when this virus was developed, it was given a unique code that allows it to bypass the standard protection of Windows and other programs that supposedly protect the computer for free. They simply do not identify this malicious element and quietly let it pass. Therefore, if you are precisely the user who does not use special protection programs or prefers free analogues, then you should immediately reconsider this situation, since you are at risk of falling under the influence of this virus.

Where should I start?

But if you do become one of those who cannot pass authorization, then you should start acting immediately, since it is a timely response that will allow you to get rid of the problem. So, first you should get rid of all security programs on your computer. This is quite simple to do; just use the CCleaner program, which allows you to remove programs and all files that relate to them. Be sure to clean out the “Downloads” folder, where the malicious virus probably came from. Once all of the above is completed, you should move on to the next step.

Solution 1: Clear message cache

If your smartphone is on Android, you just need to clear the message cache in the VK application settings. Cache is temporary files. Correspondence that has already been downloaded is saved in the cache so that you don’t have to download conversations every time you open them. Sometimes there is a mess in these temporary files, and then the application freezes when you open messages. By clearing the cache, that is, by erasing temporary files, you kind of help the application create the cache again.

— Will all messages be deleted then? - No, they won’t be deleted. Clearing the cache will force the application to download them again from the VK server where they are stored.

How to clear the message cache?

1. Open the application settings. This is the fifth button on the bottom row, then the gear button.
2. Open the “Basic” item.
Read also:  Like time on Instagram - what is it and how to do it correctly
3. Find the item “Clear message cache” and click. In this case, nothing appears on the screen, but the cache is cleared:

After that, try opening the messages again - they should load normally. If nothing changes, try the following solutions. There are three more of them later in our instructions.

Dr. Web is a universal tool

So, in order to restore the connection and again be able to access internal networks, you should first remove the virus itself. To do this, just use the free Dr.Web CureIt utility. This program will scan your computer and find the intruder. This utility is easily recognized by various viruses that move freely on the Internet, so you will not be able to install it right away. Thanks to a special free access generator, which allows you to gain access to use the program for several days, you will receive utilities with protected code that the antivirus will not recognize. After downloading Dr.Web CureIt, you must agree to and complete a number of initial settings. Then you need to scan your entire computer using this utility. After some time, you will find that your system is infected with this virus. Using Dr.Web CureIt, remove the virus, restart your computer and try not to turn on the Internet, this will protect you from re-infection.

Reasons why video does not play on VK

Practice using VKontakte has shown many reasons why VK videos do not load. Below we consider only current problems:

1. Updating or restarting the server.
2. Poor Internet speed, not allowing you to download the video.
3. Problems with the PC or phone through which the video is viewed.
4. Cache contamination.
5. Limit the use of social networks in the settings.
6. A virus that negatively affects the functioning of VKontakte, which is why the video cannot be played.
7. The web explorer is not updated or is damaged.
8. Blocking content by an antivirus or other program.
9. Lack of flash player, its damage or untimely update.
10. Difficulties in interaction between the player and video card.

This is only part of the reasons why the video on VKontakte does not show. To restore normal operation of the site, you need to check all the options and find the only correct one.

Here is a separate article on the topic: why messages are not sent - what to do?

The need to change the system file

Authorization via a secure connection on VKontakte and other social networks occurs thanks to special settings that are entered into a regular notepad file called hosts. After entering the computer, the virus automatically changes the data of this file, prescribing various additional structures, which, in fact, block your access. To fix this, you need to find this file and remove any new data that has been added to its structure. To do this, you need to go to the path C:\Windows\System32\drivers\etc and find the file called hosts. Open it using notepad; to do this, right-click on it and select “Open with”. After this, you will discover a huge amount of different data.

In order not to spoil the initial settings of this file, you need to find the line “#::1 localhost”. All data, symbols and settings that are written in the file after this line must be deleted. To do this, just select them and press the Delete key on the keyboard. Then close the file and agree to save the changes.

Ways to delete subscribers in a contact without blacklisting them

Let's take a closer look at each of them.

• A not very effective and time-consuming method is to write a personal message asking them to unsubscribe from your page. This does not guarantee results, but its advantage is the social side. Among the disadvantages, the following can be noted - due to privacy settings, an undesirable person’s access to writing personal messages may be closed or this person’s profile may be deleted.
• An even less effective option is to post a message asking everyone to unfollow on your wall. The message can describe the reasons why you want subscribers to leave. But it is not a fact that everyone will see this recording, and if they do, few will satisfy this request.
• The most effective method, which does not involve the use of a blacklist, is to set the most stringent privacy settings in your account settings. This will prevent unwanted individuals from entering your profile, and will also limit free access to personal data. The disadvantage is that the list of signatories will not become smaller.

Only their creators can remove unwanted individuals from a public page or group. To do this, they should go to the “Page Management” menu and select “Participants”. In the menu that opens, select the desired character and click “Remove from community.”

Banning is a more effective and faster option. With its help, clearing the list of subscribed people is simple - find the unpleasant person in the desired item and click on the cross next to it.

Thus, an unnecessary person ends up in the blocked ones. If you remove it from there after two days, it will not be linked to your account in any way.

Today I would like to raise the following question: how to get out of the blacklist on the VKontakte social network? There are several ways to do this. It is worth dwelling on each of them to imagine the problem in more detail.

General overview

Before we begin a detailed consideration of the issue, it is worth understanding what actually happens to a blocked user. The fact that a person was banned is immediately clear. This becomes obvious when it is not possible to view information that is posted on another user’s page. Usually, only the avatar is available for viewing by people who are blacklisted. No personal information, just a message that access is blocked. No matter what attempts are made, it is impossible to open it. True, the social network VKontakte can be outsmarted.

Anonymizers

The first method that can be used is anonymizers. It’s worth taking a closer look at it to find out how to get out of the blacklist on VKontakte. These services are very easy to use. There are several options for using them. The first involves authorization. After the registration procedure is completed, you should log into your profile using the anonymizer.

The main thing is to find a suitable service. Instaway is very popular. You must enter a link to the VKontakte website and go through authorization. Thus, the user’s IP address will not be visible to the system, so you can visit the blocked page. This method only allows you to open access to personal information, but does not exclude you from the blacklist. Therefore, you will need to look for other methods.

From groups

First, you should figure out what ways there are to get out of a group’s blacklist. I would like to immediately note that getting a ban in the community is very rare. You need a good reason to be there. If this does happen, you need to find options on how to get out of it. All available methods do not provide a 100% guarantee, so you cannot always count on high efficiency.

It’s worth starting with the simplest option. First you need to create a link that looks like: https://vkontakte.ru/groups.php?act=unban&gid=XXXX&id=, where XXXX is the ID of the group in which the ban was received, and is the ID address. Then you need to send a message to the administration of the group with a specific calling. You need to get the user to follow the link. When the administrator performs this action, the unlocking occurs. It is worth immediately upsetting those who thought that everything was quite simple. It is not always the case that a person tries to follow the link provided. Sometimes it is very difficult to force him to take such a step. If the proposed option does not bring results, you should abandon this idea and use another method.

Users

This method, like others, is not 100% effective. But it's worth trying. It involves creating a new account. You can also involve a friend in the process by asking him for help. All you need to do is follow a few simple steps. This method is similar to the previous method. You will also need to create a special link and come up with ways for a specific user to click on it.

The link looks like this: https://vkontakte.ru/settings.php?act=delFromBlackList&id=XXXX. In it, XXXX is its own ID address. After completing all the steps, you need to come up with a pretext that will force the user to follow the link. You need to put in enough effort so that it doesn't look like spam. Credible messages will help with this. When you visit the owner of the blacklist, the page that opens when you click on the link is unblocked.

Negotiate on good terms

You should also not forget about the most optimal option. Before resorting to tricks, you should agree with the user. Usually access to one's own page is closed due to offense. Perhaps it is enough to ask for forgiveness and the issue will be resolved. In any case, this option is better than those that force users to visit suspicious links, allowing themselves to be deceived.

Therefore, it is strongly recommended to use exclusively honest methods to get off the blacklist. A rather interesting option is to create a completely new profile. Photos, personal information, name and other data may be changed on it. From this page you should visit the user or group whose blacklist the previous account is on. For the new profile they will be unlocked. Each user decides independently whether to use cunning or use an honest method.

VK users have the ability to restrict access to their page. To understand that you are on a person’s blacklist, go to their profile. If among the suggested actions there is no option to send a private message, then you are blocked.

At the moment, there is only one way to get out of the blacklist - write a private message to the user or group administrators who blocked you.

A way that will allow you to bypass the blacklist is to personally find out the reason for the ban. You may have been blocked by mistake. If you are unable to unblock yourself after this, try the following:

1. Send the person who blocked you the text “https://vk.com/settings.php?act=delFromBlackList&id=***”, where instead of dots you need to indicate your id number. You won’t be able to do this on your own because of the ban, so you can ask your friend to write to you or register a new account. Once the user clicks on the link, you will be automatically unblocked.
2. To remove yourself from the community ban, send the moderator a message with the following content: “https://vkontakte.ru/groups.php?act=unban&gid=***&id=xxx”. Instead of "***" indicate the group id, and instead of "xxx" - your personal identifier.

A message written personally will most likely go unnoticed, so it is better to ask friends or register a new profile on VKontakte.

The same messages can be sent from a mobile device based on both iOS and Android.

Changing Internet settings

Regardless of whether there is no connection in Skype during authorization or in any other social programs, all this is a consequence of the action. If the above recommendations did not give a positive result, then it is worth taking one more step, which will certainly get rid of this problem. It is necessary to change the settings of the Internet connection itself, which will allow you to redirect your router in the right direction for receiving information.

The fact is that in Russia, providers mainly use an automatic connection, which allows them to search for an available access point and receive power from there. The virus is designed in such a way that it is able to change Internet settings at its discretion without the user. To fix this situation, you need to go to the “Network and Sharing Center”, find your connection network, right-click on it and select “Internet Protocol 4” properties. In these settings you can find numbers indicating the IP connection, DNS server and other data. You need to remove everything and check the box next to automatic network search. If your Internet goes out completely, then you should take your contract with your provider and find the necessary settings for setting up the Internet. All these actions will help you get rid of the problem that arose as a result of infection with the virus.

Why VKontakte messages are not sent?

When a problem occurs on social media, what is the first thing you do? Judging by how often requests come to our website with the text “Why can’t I send a message to VK?”, you most likely bombard technical support with questions. On the one hand, this is correct, but on the other hand, the problem most often does not lie with the portal developer.

#1. Internet connection

The most common problem why messages in Contact are not sent to you is a problem with the Internet. It is easy to establish this reason, because in this case he will refuse to work as his favorite social worker. network and other sites. To check, type any query into your browser’s search engine, for example, “why can’t I send a message in Contact.” If there is no response from the server, then there is a problem with the connection.

Sometimes a connection disconnection is a short-term phenomenon, and it is enough to simply reload the page for messages to start being sent again. If the text remains marked with an exclamation point, try the following:

• Reboot the modem, wait at least 1 minute between turning off and turning on.
• During this time, you can just have time to check whether you have paid for Internet services, because otherwise the lack of connection is quite understandable.
• Call your provider - there may be repair work going on on the line.

Nothing else can be done in this situation, because without a connection to the network, messages will not be sent in any case.

#2. Viruses

If the device begins to execute strange commands or, conversely, stops responding to yours, run an anti-virus program. This is one of the most common reasons why VKontakte messages are not sent from a phone or PC. Moreover, you will agree that we forget to install such a useful utility on our mobile device.

• Download the antivirus (yes, they are also available for smartphones);

• We launch a deep scan;
• We allow the program to get rid of the detected threats (but we recommend viewing them first, because sometimes antivirus programs mistake completely harmless plugins for enemies).

#3. Browser cache

A cache is a special place in the memory of your device where all the data ever downloaded from different sites is stored. If this area is completely filled, there is simply no space for new information, so messages are not sent.

Therefore, the first thing to do if messages are not sent to VK, the computer is working stably and the Internet has not disappeared is to clear the cache.

The algorithm will depend on the type of browser.

• In Mozilla Firefox, go to “Settings”, then find the “Privacy” section, select the “Delete recent history” command, set the period for which the data will be cleared;
• In Google Chrome, the history is erased through “Settings” - “Show additional. settings";

• In other browsers the algorithm is similar.

By the way, sometimes it is enough to simply change the browser through which you log into the social network.

#4. Technical problems with the resource itself

But sometimes it happens that you have tried all possible options, but the situation does not change. then the question: “Why can’t I send a message to a friend on VK and the service writes “Error during transmission” becomes more and more relevant.

Most likely, the reason lies in problems with the VK itself. This can happen to any site - in this case, you just need to wait a little, because the specialists need time to correct the situation. How to understand that the problem is in the site itself? It's simple. Firstly, other portals will load quite quickly for you. Secondly, a similar problem will arise not only for you, but also for your friends, acquaintances and relatives. And news in search engines on this matter appears very quickly. And finally, thirdly, there are a bunch of special portals that monitor failures. For example, https://downdetector.ru/ne-rabotaet/vkontakte

#5. Being in an emergency

If you are unable to send messages on VK from your phone to one person, but communication with others is not broken, you may have been blacklisted. In this case, you will not be able to write to the user, go to his profile, or leave a comment under a post or photo.

In this case, all that remains is to advise you to improve your relationship with your interlocutor. Here everything depends only on you.

#6. Social network rules

Another reason why messages may not be sent to VK is the lack of a phone number associated with your account. The fact is that the developers have limited the functionality of the social network. Therefore, if none of the previous methods of restoring communication worked, then check and, if necessary, link the number to the page.

Kaspersky is the only protection

You will always be able to pass authorization over a secure connection if you use a simple recommendation, which is to use a good, constantly updated and simple one from Kaspersky. This program will protect your data, ensure safe network surfing and will not allow viruses to enter your computer. Thanks to this unique development, you can completely calmly go about your business and not worry about any problems that may arise as a result of careless use of the Internet.

Is this virus dangerous?

Now you know what to do if you are unable to authenticate over a secure connection. All that remains is to figure out whether this virus is dangerous at all? In fact, it does not steal data or corrupt files, but simply brings some inconvenience to users. This virus is a little pampering for programmers, so there is no need to worry too much, especially when you know how to get rid of this problem.

In recent years, the fight against piracy and illegal downloading of content has intensified. Of course, for the average user this causes great discomfort, because there are fewer and fewer opportunities to listen to your favorite music. Not long ago, problems arose due to the expansion of bans from VKontakte when using third-party clients such as Kate Mobile, VKMusik and the like.

For example, in VKMusic4

The audio playlist does not open and the music search does not work, citing the problem
“Flood control authorization error.
Try restarting the program . Naturally, the ability to download tracks has disappeared.

Also, a similar message is seen only by those who like to put a huge number of likes in a short period of time on VKontakte and the unofficial Kate Mobile

. There the problem can be solved much easier - it will be enough to just wait a few minutes. The solution to the problem is simple - you just need to like less often so that the site does not perceive the user’s actions as flood or spam.

Still won't play...

If you checked all 10 reasons and nothing helped, VK still does not play the video, we recommend waiting a little. Perform a number of auxiliary actions:

• Log in and out of the system;
• Restart your computer/phone;
• Visit the site through a different browser;

The last option, which should be used only as a last resort, is to write to VKontakte technical support. Just make sure that there really is an objective reason for this, since moderators really don’t like being disturbed for no reason. Sometimes videos don't play just like that, for no reason. And in the same way, without a reason, they begin to reproduce over time. Our final piece of advice is to be patient.

Is it possible to remove the authorization failure?

Due to the recent emergence of the problem, universal methods of elimination do not yet exist. What can be done? Many developers of such software have already taken up the issue. But! You cannot place an application that bypasses the ban on the Play Store. To do this you need to download the updated version

player directly from the program developer’s website.

This is done simply.

1. We go to the website of the software developer.
2. Find the updated version and download it.
3. If we are talking about a tablet or smartphone, then we allow the installation of software from third-party resources.
4. We install the application via a connection to a computer.

Trying to download music.

Another option if you want to listen to music offline is to save it in cache. To do this, in the official VK application, go to Settings - General - Cache

, and then activate the slider for
Cache Music
.

If the Flood Control problem has not gone away, then you can try other players, of which there are plenty. As in the case described above, we recommend that you immediately go to the developers’ website and download the application from there.

Flood Control in Kate Mobile does not allow re-likes

In the mobile application on your phone

Usually this problem occurs when logging into the VK mobile application - for example, on an iPhone. To find out why this error occurs, try logging into VK not through the application (it does not provide enough information about the error), but through the full or mobile version of the VKontakte website - there you will receive a more detailed message.

It may turn out that the password is incorrect or the page is blocked (frozen). In this case, you will have to restore access (reset your password) or, accordingly, unfreeze the page. And this is also better done through the full version. Here are the instructions for each case:

If you have a server error when registering, most likely VK wants to inform you that the phone number is already in use or blocked. You won’t understand what exactly is the reason until you try to register through the full version.

And one more possible reason - if you restored access to the page, they sent you a login and password, you try to log in and a server error appears, then make sure that you carefully read the SMS that was sent to you. Maybe you didn't fulfill one important condition. This instruction will help you:

What to do if the password is correct, but there is still a “Server error”?

In this case, if the application is not updated to the latest version, you need to update it. If it is already updated, completely remove it and install it again. Also check if the time and date on your phone are correct.

It'll be this way forever?

Unfortunately, there is no sign of any loosening of controls on content distribution in the future, so it is likely that there will be more events to come. Due to circumstances, developers will not always be able to solve the problem, because bypassing the blocking can lead to lawsuits and other unpleasant moments. But while there is an opportunity, why not use it?

My personal opinion is that now you will always have to deal with the Flood Control error in third-party VKontakte applications. It won’t be possible to simply remove it - the blocking is introduced at a new level and is decided by the developers. Most likely, with the release of new versions of Kate Mobile or VKMusic, new restrictions will appear.

What do you think about this? Let's unsubscribe in the comments...