Why nothing opens in VK - 3 reasons why the contact does not work

Social networks are not only a convenient service for communicating with friends and work colleagues, but also huge databases containing millions of audio and video files. Many users have long stopped storing music on their hard drive, and they play it online. This article discusses why Yandex Browser sometimes does not play sound, video and music in VKontakte and Odnoklassniki. There is also a detailed guide to solving this annoying problem.

What to do if the VKontakte page does not open?

HOSTS file

The most common problem is the vulnerability of the system HOSTS file, which is responsible for converting domain names to IP addresses. Its vulnerability is due to the fact that it is constantly attacked by viruses. As a result of such attacks, additional entries (extra), “registered” non-existent addresses to domains are formed in the file.

To solve the problem you should:

Site blocking

Blocking the site by malware is the second reason why the VKontakte site does not open. To solve the problem, find the files vkontakte.exe or svc.exe and delete them.

Before starting the search, do not forget to check the boxes everywhere in the search parameters (in hidden files and system folders, etc.).

Domain vk.com

Sometimes some glitch prevents you from logging into your favorite social network, so just try logging into the site via the vk.com domain. Sometimes this method helps solve the problem.

Remember:

What is not advisable, and one might even say contraindicated, is downloading special programs for VKontakte, for example, to view personal messages, private pages, etc. They often contain a virus that can lead to a computer crash and the inability to visit websites.
Also remember that after each method to open access, you should restart your computer!

To summarize all of the above, I would also like to note that sometimes the site carries out technical work due to which it is impossible to visit the site. In this case, you need to wait some time. If you still can’t access the site, then most likely the problem is a virus.

If this article helped you or you liked it, don’t forget to like it

, this will help other users find it faster. And I can find out what interests you most in order to prepare and write even more interesting and useful articles! Best regards, Vyacheslav.

When messages in the VK app on your phone aren't loading or updating, it can look like they're missing, erased, or simply won't load—no access. The dialogs are empty, or new messages do not arrive, the application only shows old ones. Messages are not opened, sent or received. “Update” and the loading icon are constantly displayed, but the dialogs never load. What to do?

A similar situation happens with comments - comments in the group do not open, comments on photos are not visible, and the like. Below are possible solutions to the problem.

Solution 1: Clear message cache

If your smartphone is on Android, you just need to clear the message cache in the VK application settings. Cache is temporary files. Correspondence that has already been downloaded is saved in the cache so that you don’t have to download conversations every time you open them. Sometimes there is a mess in these temporary files, and then the application freezes when you open messages. By clearing the cache, that is, by erasing temporary files, you kind of help the application create the cache again.

— Will all messages be deleted then?

- No, they won’t be deleted. Clearing the cache will force the application to download them again from the VK server where they are stored.

How to clear the message cache?

After that, try opening the messages again - they should load normally. If nothing changes, try the following solutions. There are three more of them later in our instructions.

Problems with the VKontakte application

If the application does not log into VK, then first check whether the latest update is installed.

Launch Play Store.
Call the side menu by clicking on the button with three horizontal lines next to the search bar.
Go to the "My apps and games" section.
On the “Updates” tab, look at the list of available updates. If “VKontakte” is among them, click “Update”.

If the update does not help, then the next step is to clear the application cache. This will eliminate errors stored in memory.

How to clear the VK cache:

Open System Settings.
Go to the "Applications" section.
Find and open the properties of VKontakte.
Click "Storage".
Select clear cache.

If the error persists after clearing the cache, reinstall the application.

In the application properties, click "Uninstall".
Go to Play Store.
Find the official VKontakte client.
Click Install.
Confirm the restoration of old data.

After reinstalling the application, problems with accessing the social network should disappear. Errors on iOS can be dealt with using similar methods.

Solution 4: Restart your phone

Turn off your phone and turn it on again or use the reboot function if your phone has one. After the phone reboots, open the VK application and see if anything has changed in the messages section.

Hello dear users. If you are reading this article, it means my site is functioning normally and opens without problems. The same cannot be said about VK, because sometimes it is not possible to access it, photos and messages do not open. What to do in this case?

If the VKontakte site does not open

, then you should use the following recommendations.
https://vk.com
And we get an error message.

There can be two options here - either the Internet does not work, or there is a technical problem on the contact side.

To determine the reason, just try opening any other website. If it works, then we wait until VK technical support fixes the problems.

If not, then here you should check and revive your Internet connection.

Viruses and problems with the hosts file

Once again I remind you - you should not visit dubious sites, download and run suspicious files. There is an extremely high probability that your computer will get a virus (see). And you will begin to see interruptions in its operation. This may also affect the fact that sites on the network will no longer open and function. Including the VKontakte website.

If trouble has already happened, here's what you should do. First, check your system hosts file. You will find it here:

%system-disk%:\Windows\System32\drivers\etc

Open it with a notepad and make sure there are no extraneous entries. Below I will give you a standard version of the hosts file. You can just copy it.

# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a “#” symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost

If these manipulations do not help open the social networking site, you should conduct a full scan of your PC for threats.

You will find all the necessary information regarding scanning and editing the hosts file in the manual -.

VKontakte messages and photos do not open

The last thing I would like to talk about.

Such a nuisance happens when you try to open a correspondence.

The same thing happens when you try to open a photo (see). Quite unpleasant.

But there is also good news. You don't need to do anything. Just wait a couple of minutes. Such errors appear extremely rarely, and are corrected very quickly. In my memory, the longest wait was about 15 minutes.

That's all. After this, all functions begin to work normally again.

Why the contact does not work (reasons)

One of the most common causes of problems with access to the VKontakte social network is a virus attack.
Its main goal is to steal money and passwords, which can also be sold and become significantly richer. So, if you find a file called vkontakte.exe or simply vkontakte on your computer, you should know that this is malicious code. Its main task is to modify the C:WINDOWSsystem32driversetchosts file, which allows you to replace real social network pages with their exact copies. You open your browser, go to the VKontakte main page, enter your username and password, and easily give away all your personal data and codes to computer scammers.

Is there no mini-copy? Are they asking you to send an SMS to a four-digit number? Don't rush to grab your mobile phone! This is another trick of scammers.

Not even this? Is your web page simply not loading? Don't be surprised, it could also be a virus.

And one more reason is the banal reconstruction of the site, carried out by managers and specialists of the social network. In this case, all you can do is just wait for it to complete.

I can’t log into my page on VKontakte.

If the VKontakte website or application is working, but you are unable to access your personal page, then the reason should be looked for in your credentials. A common situation is entering the wrong username or password, although it seems to you that you are doing everything correctly.

Before restoring access, please check that you have entered your registration data correctly:

Try entering your e-mail in the “Login” field instead of your phone number and vice versa.
Make sure that you are trying to log into the account you need and have not mixed up the credentials (it happens that VK users create several accounts and forget about it). Although you can only register one page on VKontakte for one phone number. If you created a new account with the same number, it will be automatically unlinked from the old profile, so you will not be able to restore access to it.
Make sure Caps Lock is turned off on your keyboard. It makes all letters capitalize. You can enable or disable Caps Lock by pressing the key of the same name.
Check your keyboard language layout. Click on the language selection icon and manually select the layout for entering your login and password that you used during registration.
Type the password in any text editor to see all the characters. This will help you evaluate the correctness of your input. Then copy it into the password line on the site. When selecting for copying, be careful not to add a space to the characters.
If, when typing your login and password, you see that some letters and symbols are not printed, for example, due to sticky keys, use the on-screen keyboard. To launch it on Windows 10, press the Win+U key combination and select “Enable on-screen keyboard.” The application is also available in the Start menu under Accessibility.

If you cannot detect an error when entering your login or password, you will have to restore access. To start this procedure, click on the link “Forgot your password or can’t log in?”. Then:

Enter the phone number to which the page is registered, or e-mail.
Check the "I'm not a robot" checkbox to pass the verification process.
Write the last name that was indicated on your personal page.
The Access Recovery Wizard will check to see if it has found the correct page. If this is your account, click “Yes, this is the right page.”
A letter with a link to restore access will be sent to the email address linked to your VK account. Open it and click on the link.
Enter the e-mail associated with the page. Enter your new password twice and click “Submit.”

After saving the changes, use the password you specified during the access restoration procedure to log in.

If there is no email associated with your account, the procedure for recovering your password will be different. The first 4 steps remain the same: you need to enter your phone number, go through the captcha, enter your last name and answer whether the recovery wizard found the correct account. After clicking on the “Yes, this is the right page” button, the order changes:

You will be asked if there are any devices logged into this page. If you click “Yes, there is”, the code to restore access will be sent to the private messages of your page. This is convenient if you have forgotten your password, but remain logged in, for example, in an application on your phone. If you can't check your private messages, click No.
The recovery wizard will offer to send the code to the phone number to which the page is registered. Click "Get Code".
Enter the confirmation code received via SMS into the line. If the message did not arrive, request that it be resent.
After entering the confirmation code, the page for changing your credentials will open. Specify a new password and save the changes.

A difficult situation for restoring access is if you do not remember your phone number or cannot use it (for example, you have lost your SIM card). In this case, you will have to verify your identity in order to regain control of the page. This cannot be done if there are no photographs on the page that allow you to be identified.

On the first page to restore access, click on the “Click here” link in the line “If you do not remember the data or do not have access to the phone.”
Provide a link to the page you want to restore access to. You can ask your friends to copy it or find yourself through the VKontakte search. The second method does not always work - for example, I could not find my account.
Write the phone number you use. It should not be linked to other VK pages. Click "Next" to continue.
Take a photo in front of the application to restore access and upload the photos.

After sending your photos, VKontakte moderators will check your identity. Processing the request may take several days; the social network does not indicate the exact time frame. When you confirm your right to access the page, the phone number you specified as available will be linked, after which you can easily set a password. In the official VKontakte application on Android and iOS, access restoration is performed in a similar way.

If your account has been hacked, the recovery procedure will also help you regain control over it. By changing your password, you will prevent unauthorized use of your page by intruders.

If the page was blocked by service administrators, then when you try to access it you will see a message about the reason and duration of blocking. It will not be possible to return access to your account before the specified date. After the expiration of the period, the blocking will be removed automatically.

The social network VKontakte is one of the most popular in the CIS, slightly ahead of Odnoklassniki and Facebook. It has existed for quite a long time and is so loved by users that many people cannot live a day without going there. And what to do if VK does not open?

VKontakte does not work. What to do?! Ways to solve the problem

So, first you need to answer the question of WHAT was done BEFORE problems with the network arose.
This may well help resolve the problem. The easiest way to fight Internet scammers is to install an antivirus program. In the very first minutes of operation, it will detect and delete all malicious files contained on the computer.

For enthusiastic users, the instructions are slightly different.

In order to ensure a secure login to the VKontakte social network and maximally neutralize your personal computer from malware, you must:

Open the file C:WINDOWSsystem32driversetchosts using notepad.
Go to “My Computer”, click on the “Local Disk C” icon, select the “WINDOWS” folder, then “system32”, then “drivers” and finally the “etc” folder, which contains the malicious hosts file , which you need to right-click and open with Notepad.
Another way to “get” to the hosts file is through the computer explorer.
Carefully read the records contained in the file. Have you found lines containing addresses of social networks vkontakte.ru, mail.ru or other sites? Remove immediately!
Under no circumstances should you delete the uncommented line 127.0.0.1 localhost; all other lines starting with the # sign should be cleared.
Enter vkontakte.exe in the search bar of Explorer and immediately delete the resulting file.
Clear local disks and desktop of all dubious and incomprehensible add-ons. They could also cause a computer infection.
Set the correct date and time depending on your location.
Reinstall your computer, after which you will again be able to exchange information on social networks and messages by email.
Just in case, you need to reinstall your antivirus program. This could be Kaspersky, Avast or Avira, or NOD 32 and others.
Another useful tip is to install the COMODO firewall on your computer, if it is not included in the basic package of your existing antivirus program.
A complete software update, as well as applications and web browsers, will not be superfluous. This will significantly reduce the risk of a repeat scam attack.

The browser is working, and the VKontakte social network is active again?
Congratulations, you did everything right. Don't want a repeat? In this case, you should consider a number of tips and rules:

First, protect yourself and your loved ones from visiting suspicious sites. Avoid pages with a huge number of flickering images and advertising banners. As a rule, it is from such sites that the threat “flies” to computers.
Secondly, do not rush to click on links provided in email messages. One click is enough for your PC to become infected.
Thirdly, do not accept unknown files from unfamiliar users of ICQ, Skype or other similar services.
Reduce your visits to “adult sites” to a minimum. This is where users most often come across, captivated by seductive banners or alluring advertising. No matter how stupid it may sound, love your other halves.
Try to update the databases and signatures of antivirus programs as often as possible. This will significantly increase the level of protection of your personal computer from the predatory actions of fraudsters.
Do you have IE web browser installed on your laptop or home computer? Get rid of it quickly! Download Google Chrome, opera or Internet Explorer as a last resort.
Do not download third-party applications and add-ons from unknown sites. For free? So what? Remember, free cheese is only in a mousetrap!
Completely replace your antivirus program and install a firewall. This will provide your computer with even greater protection.

As you know, the Windows operating system is one of the earliest and most widespread among the entire population of our planet.
Only one conclusion can be drawn from this - hackers and computer scammers have been working with it for a very long time! Their main task is to find all possible ways to hack it and invade the privacy of users. Every day, talented programmers write more than a hundred programs that allow them to steal the personal data of Internet users and earn a huge fortune from it. Almost none of the modern websites or antivirus programs can provide 100% control and protection against the intrusion of malware into the lives of civilian users. All this suggests that most active Internet users will simply have to abandon the Windows system and switch to a less popular one - Unix, for example. However, the “power” of scammers is gaining momentum every day, and it is almost impossible to guarantee that the Unix operating system will last much longer than Bill Gates’ development. Inexperienced users should start by installing Mandriva Linux, Kubuntu Linux or SUSE Linux on their computer. They are less susceptible to viruses, stable and in no way inferior to Windows in design. If you are an experienced user, are not afraid of difficulties and are ready to tinker a little with the console, Arch Linux, an accessible and at the same time improved operating system, is ideal for you.

If you have tried all of the above methods, and access to VKontakte is still blocked, we advise you
to reinstall the operating system
. This is also very easy to do.

Windows
operating system :

Before starting the installation, please note that when updating the operating system version, all programs and drivers will need to be reinstalled again. So, the first thing you need to do is copy the necessary files to external media. Then download drivers from the Internet or use the DriverMax program, which copies all programs available on the computer.

So, let's get started with the actual installation!

We go into the BIOS and select DVD-ROM as the first boot device. To get into the BIOS, you need to press the F2 key at the start screen and select the “Boot” submenu. Set priority to CD/DVD and save by pressing the F10 key.
During boot, a message will appear on the screen: “Press any key to boot from CD”, which can be answered by pressing any key.
Then we will mark the hard drives and select the one into which you want to install the operating system. As a rule, disks are divided into 2 partitions: the first is for storing the system itself and programs, the second is for storing personal files (movies, music, etc.).
Use the D key to delete all previously created partitions, and use the C key to create a new one with a size of 100,000 MB.
We reselect the unallocated area and create a new partition equal in volume to the remaining space.
Select drive “C” and click “Format partition using NTFS”.
After some time, copying files will end and the system will require you to enter a key, as well as specify the time, date and location. Each user can enter this data independently.
Once the operating system installation is complete, enter the account name.
The system is almost ready for use. All that remains is to install all the necessary programs and drivers.

Have you completed all the steps according to the step-by-step instructions provided? Is your operating system updated and ready to go? Don’t rush to open your web browser and start surfing the World Wide Web! First of all, download an antivirus program. Note! This must be done exclusively on the official websites of the software, otherwise you risk “earning” a new virus and repeating the entire procedure again, which probably took you a lot of time. installed? Check for software and signature updates! Is your security program up to date? Congratulations! You can safely click on the web browser icon and type the address of your favorite social network - vk.com - into the search bar. Everything is working? How not?! Really, none of the tips presented helped you restore stable functioning of VKontakte? Wait, are you on a social network from your personal or work computer? The answer to this question is no less important.

The thing is that many businessmen or private entrepreneurs have long established a ban on the use of social networks VKontakte, Facebook, Twitter and others in their offices. Perhaps the purpose of the innovation is obvious - saving employees time and increasing their ability to work, which is, of course, important for every boss. If the reason for the lack of access to social networks is due to this, only senior management can help you and only if it is susceptible to the influence of employees. Unfortunately, there are no other ways to counter this. Apparently, you will have to come to terms with splendid loneliness and an abundance of work activity during working hours. However, there is still a way out - a mobile phone! Indeed, if it is not possible to correspond with friends and exchange useful information with them via a personal computer, you can use almost any portable device that has Internet access. Of course, this is not a computer for you: it is significantly inferior in quality and size, and the Internet is inferior in speed, but this is the only option to always be in touch.

So, let's summarize a little.

Can't log into the VKontakte social network? The solution to your problem has long been found! All you need is to carefully study all the information presented on our website and try it on your personal computer. You can be sure that at least one of the described troubleshooting methods will help you 100%! Find out, study, act - this is the secret of success! The functioning of your computer, and in particular social networks, now depends only on you;)

If you still have questions about why “Contact” does not work, then you can ask your question in the comments to this article, or contact our specialists for help, who will help you understand any computer problems that they can arise for you.

A short article in which I want to say a few words about problems with applications in VK

. Sometimes they stop working. What to do in this case?

Method No. 1 HOLA!

Hola VPN Hola VPN for browsers and mobile devices Android, iPhone allows you to access sites blocked in your region, increases Internet speed and reduces data consumption through the use of a peer-to-peer network. But according to its publishers, it is better suited for viewing media content because it uses other users' computers with the plug-in installed to speed up loading of streaming video.

You will also be interested in How to find out the IP address of any person on VKontakte and How to quietly read VKontakte messages.

Step #1 . Open the Chrome browser and go to the “Extensions” section as shown in the screenshot.

Step #2 . Scroll down the page that opens. Click the "More extensions" link.

You will be taken to the Chrome Web Store. In the search bar, enter “Hola Unlimited Free VPN” and install the software.

Step #3 .
Now, when you go to blocked sites, HolaUnlimited Free VPN will prompt you to select countries where restrictions do not apply as your location. Russia is suitable for Yandex, Vkontakte, Odnoklassniki and Mail.ru. However, the fastest servers are in the USA. Note!
If you select the location of the virtual server in one of the European countries, then, most likely, the “Audio Recordings” section on VKontakte will become inaccessible. This is due to the implementation of the law on copyright and related rights. To activate/deactivate Hola Unlimited Free VPN, use the switch button.

Why don't VK apps work?

The first thing you need to do is determine whether a specific application has crashed, or whether all the ones you are trying to run are not functioning. If we are talking about everyone, then the problem is on the VK side. As a rule, they are resolved very quickly. It is enough to wait a while (see). Here are a few more recommendations that would be a good idea to follow.

Check your computer for viruses
Update Flash player
Try running the application in a different browser

If these steps do not result in the application starting, it may be due to an outdated browser cache. VKontakte technical support (see), first of all, advises cleaning it if problems occur.

In all browsers this is done through the main menu. Let's take Mozilla Firefox as an example.

Clearing the cache in Mozilla Firefox

Click on the button “Advanced options”. In the menu that opens, click “Settings”

In the window that opens, go to the “Privacy” tab. And click the link “Delete your recent history”.

Select a time period and click the “Delete now” button.

After this, we check that applications on VK should launch normally.

A couple of tips

The first thing you don’t need to do is panic, since the source of most problems is the person sitting in front of the monitor. Next, be sure to check your Internet connection, after which we begin scrolling through the remaining versions.

Also, to avoid the question of what to do if VK does not open from all browsers, you should not install different clients on your PC to receive mail, since they very often carry viruses and various malware that can cause a lot of problems .

Another way to check the functionality of VKontakte is to go to your page from your phone. If it logs in on a mobile phone without any problems, but not on a computer, then that’s where the problem lies.