Every social network user should know how to complain about a group on VK if they come across prohibited or offensive content in one of the communities. Such awareness may save someone's life or mental health when it comes to calls for suicide or child pornography, and will also protect them from violence, drugs, or other addictions. In this article we will tell you how to complain about a group in VKontakte from your phone and computer through the support service, as well as how you can report an inappropriate post on the public wall.
What does it mean to “report a page” on VKontakte?
This means that you need to contact the administration of the social network. If the user proves the illegality of the actions of the group or its members, then the group may be blocked.
To report a community, you must:
- Log in to the vk.com website in the “Help” section (located on the top menu bar).
- In the search window, write “complaint about the group.”
- In the window that opens, the system will prompt the applicant to independently complain about the materials using the “…” button in the upper right corner of each entry. But this doesn’t suit us, because our task is to complain about the group. Therefore, you need to go to the bottom of the page and click on the “This does not solve my problem” button.
- In the window that opens, you should briefly outline the essence of the problem in a few words. For example, the text is: “Complaint about the group.” Next, in a wide field, describe the problem in more detail, list links to the group, screenshots, phone numbers, etc. Next, you need to indicate a link to the group in question, as well as a link to the material.
The site administration may ignore the complaint and nothing can be done about it . Unfortunately, today there are many groups on social networks where people are deceived, their honor and dignity are offended, racial hatred is incited, etc.
Alternatively, you can complain about the VK group to law enforcement agencies, then the chance of blocking the group and punishing the group administrators will be increased.
To message
If a post in your Feed offends you, click on it and the message will open in a pop-up window. Click on the gray arrow in the upper right corner and select the appropriate item from the menu:
This method is suitable for complaints about advertising, video or photographic materials. If you are insulted in personal correspondence, open the “Messages” section and click on the offender’s thread. Hover your mouse over incorrect content and an exclamation point icon in a gray triangle will appear next to the text. Click on it to send information to the administration:
How to report a page on VK from your phone in 2021?
The easiest way to file a complaint about unlawful actions of VKontakte users is while sitting at the computer. Then the full version of the site opens and its functionality becomes available.
It’s another matter if a person wants to complain about another social network user via phone. How to file a complaint against a VKontakte group via phone?
To do this, by going to the VKontakte website, you need to switch to the full version of the Internet resource. When the full site design appears, you can complain to the administration page. How to do this was described above.
From the VK mobile application, the user is only given the opportunity to block the user’s page, and complaining in this way will not be possible.
Reasons for complaint
You can send a complaint to the VKontakte group at any time of the day, without regard to weekends or holidays. Technical support works around the clock, so your request will definitely be reviewed by the moderator on duty. Let's look at the reasons why you should definitely file a complaint against the VKontakte group:
- Offensive content;
- Propaganda of violence;
- Call for suicide;
- Adult Materials;
- Child porn;
- Involvement in extremism;
- Advertising or disseminating information about drugs;
- Animal abuse;
- Resale of weapons;
- Fraudulent activities;
- Fake information;
- Bullying;
- Obscene language;
- Racial animosity.
Many people are interested in how many complaints it takes for a VKontakte group to be blocked, so just one is enough, but it’s really justified, supported by evidence and irrefutable facts. The more data you provide, the better.
Well, now you know where to complain about a group on VKontakte within the site itself, however, there are situations when it is worth sending a statement directly to the competent authorities. For example, your request to VK was ignored (which is rare), or the group’s activities violate the law, harm children, health, or call for bullying or clashes. A striking example is groups that put psychological pressure on children and encourage them to commit suicide. In this case, do not be afraid to write directly to Roskomnadzor, the Prosecutor's Office, and the Ministry of Internal Affairs.
So, we have discussed how to leave a complaint about a group in VK, now we will touch on the issue of using this option for dishonest purposes. Some users abuse this opportunity by complaining about competitors in order to harm their activities. Keep in mind that if your evidence is fabricated and turns out to be untrue, the block may happen to you. We do not recommend making complaints about a group on VK - the technical support staff are by no means stupid people and they are quite capable of assessing and calculating targeted actions without a real reason.
Let's not be indifferent, let's not pass by intruders and criminals, and let's not deliberately harm each other. This is the only way we can work together to make our beloved VK better!
Filing a complaint against the VK group to Roskomnadzor
Unfortunately, situations in which VK user requests remain unconsidered are a common occurrence. The site administration does not physically have time to consider all user requests.
If the situation requires an immediate solution, then the user has the right to file a complaint against the VK group through Roskomnadzor.
This organization accepts requests from all adult citizens regarding the presence of illegal information on websites.
Roskomnadzor may block a VKontakte group if it contains the following information:
- Child pornography.
- Distribution and advertising of drugs.
- Information about methods of suicide.
- Slander.
- Harmful information for children, etc.
Detailed description of filing a complaint through Roskomnadzor against the VKontakte group:
- Log in to the Roskomnadzor website – rkn.gov.ru.
- In the panel on the left side of the screen, find the subsection “Appeals from citizens and legal entities” - “Public electronic reception of Roskomnadzor”.
- In the “Subject of the appeal” field, select “Internet sites”.
- Next, select the subject of the complaint from the list, for example, child pornography, slander, insults, copyright protection, violence, cruelty, etc.
- In the form that opens, enter your data: full name, place of consideration, text of the appeal, as well as an email address to send a response to the complaint. If there are materials confirming the fact of the group’s illegal actions (photos, screenshots), then they can be uploaded. Next, enter the security code and submit your application.
Please note that a clear choice of the subject of the appeal through the Roskomnadzor website guarantees 100% consideration of the user’s complaint:
- If we are talking about child pornography on the Internet, then the system asks you to fill out a special form for prompt processing of information.
- If an applicant wants to complain about a group that promotes information of an extremist nature, Roskomnadzor will recommend contacting the website of the Russian Ministry of Internal Affairs.
- If a person wants to complain about slander and insults in a VK group, then Roskomnadzor will take action against the group only if the citizen goes to court and the judge decides to recognize the materials against the applicant as prohibited.
- If we are talking about fraud, then Roskomnadzor redirects the citizen’s appeal to the website of the Russian Ministry of Internal Affairs.
You can also file a complaint through the Unified Register on the website https://eais.rkn.gov.ru:
- In the “Receiving Messages” tab, go to the bottom of the page and fill out the form.
- Indicate the type of prohibited information, for example, drug propaganda, calls for suicide.
- Specify the VK group page along with the protocol.
- Attach a screenshot of the page (if available).
- Select the type of information: video, photo, text, broadcast.
- Enter the applicant’s details and click on the “Send message” button.
Complaint to the prosecutor's office about the VKontakte group
If the administration of the VK website does not respond to user complaints, and the application under consideration is not within the competence of Roskomnadzor, then the citizen has the right to contact the prosecutor’s office.
This body considers issues regarding groups on social networks such as extremism.
To do this you need:
- Go to the website of the General Prosecutor's Office ipriem.genproc.gov.ru. Select the desired territorial prosecutor's office.
- Select the “Notification about extremism” tab. In the window that opens, indicate the pages of the VK website with information about extremism (copy the address of the VK group). Next, indicate where the source of information was obtained from, the type of information (for example, there was a call for mass unrest or extremism in the group). Specify the type of information – photo, video, text. Indicate access to information (free or closed). If the applicant has any additional information that he considers necessary, he can enter it in the appropriate field.
- Next, the applicant must provide information about himself: full name, region, email address, return address for sending a response to the appeal.
- After filling out all the fields, you need to click on the “Submit” button. When the complaint is considered, the prosecutor's office will notify the applicant of the results of his appeal.
How many times do you need to complain?
Some VK users mistakenly think that the more complaints about the VK group are received, the faster the site administration will block it.
In fact, even one complaint is enough for it to be blocked. The number of hits doesn't matter.
The main thing is that the group that the user is complaining about actually violates the site rules.
The administration does not block a group just like that, they need evidence of the illegality of the actions of users or group administrators, the complaint must be justified, reasoned, preferably with photo or video evidence.
Cheating complaints on VKontakte page
To delete an account, you must receive at least 10 complaints from different users with explanations of the reasons. If an account violates the rules for using a social network, it can be deleted after one complaint.
Using third-party programs to generate complaints on a VK page leads to some consequences. Complaints are checked by real people who may suspect the use of additional software or the actions of scammers. Moderators will consider such actions as spam and block the initiator of the complaint. Secondly, such programs often hide virus software, which will harm the operation of the computer.
Today, millions of people use the VKontakte service. This service has many useful functions and new ones are added every day. One of the functions is to block the user account.
How to report a group of scammers?
Today, the social network Vkontakte accommodates not only those who want to communicate, find friends and relatives, but also sell/buy some things.
The site administration gives users the right to trade various goods, but it cannot verify the integrity of the sellers.
Therefore, if you fall for scammers who, after taking an advance payment from you, never sent the goods, you should immediately contact law enforcement agencies in one of the following ways:
- Go to the Ministry of Internal Affairs office at your place of residence and write a statement.
- Submit an application on the website mvd.ru/request_main.
If in a group in which you are (or are not) a member, members or administrators promote fragments of pornography, drug advertising, if they insult your honor and dignity, race, etc., then you have the right to complain about the VK group.
First, you can complain to the administration of the VK site, but if the moderators do nothing against a particular group, you can safely file a complaint with Roskomnadzor, the Ministry of Internal Affairs or the prosecutor’s office, depending on the type of complaint.
