Message bot for VK: what do you need to know before using it?

A VK bot for messages is a powerful tool for a social network that allows you to replace an entire call center in the matter of consulting and providing the necessary information. Modern assistants can determine the subject of a message and give a preliminary response without forwarding the request to the profile owner. Using a bot, you can collect contact information, take orders, and even give advice to people. Below we will consider what the features of such programs are, how they work and whether it is possible to make a VK message bot. We will also list the best programs and highlight the pros and cons of such assistants.

What is a message bot?

A bot for sending messages on VKontakte or responding to requests is a special program that imitates a number of human actions and allows you to automate the process of communication or mailing (depending on the type). A chatbot is used in a situation where it is necessary to perform many of the same actions, for example, providing contact information, price information, etc. The VKontakte message bot is able to accept an order in an online store, send the best videos, recommend a product or a restaurant.

Connecting a bot for VK is relevant in the following cases:

  1. It is required to process a large number of similar requests from subscribers (members) of the group.
  2. When to send a newsletter.
  3. Filtering requests in the technical support system.
  4. Instant response to requests when it is not possible to connect a sufficient number of people.

VK bots are capable of performing a variety of scenarios and are useful for pages of any subject. The user can come up with a goal and topic himself, then create a bot for VK and post it in his community. In addition, the program can be used to increase attention to the group. With its help, you can create quests, send multimedia materials, connect an API, or solve other problems.

How it works?

The bot for VK messages works according to the standard principle. Its task is to accept a request from a user, create a response based on the existing algorithm, and send the response to the applicant. Taking into account the existing scheme, he can tell about the product, provide the cost of products or services, provide information about discounts, etc.

There are two types of bots: simple and complex. The first ones work according to given commands, receive a message and send a response taking into account the information in the database. If the program encounters a question that is not in the database, it writes “I don’t understand you” or is sent to a real person for communication.

The operating principle of advanced bots for VK is more complicated. They not only respond to specific messages, but can also perform other tasks. During their work, they communicate with external databases and take the necessary information from there. Today, programs for voice communication, mailing, etc. are popular.

How to write a VK message while sending a gift

This is the most pleasant and relatively efficient method. After all, such notices are displayed more clearly on the page. True, too, it already depends on how a person checks his messages.

  • By the way, if you don’t want other users to see the text of the message and the sender’s name, you can hide it from them. To do this, it is possible to poison an anonymous gift.
  • To send a gift, you need to go to the user’s page and immediately under the avatar find the inscription “Send a gift” .
  • You look for a free option, enter the desired message in the box and send.


How to send a gift even to a stranger
As you can see, there is a way out in any situation. To increase your chances of “reaching out” to a person, use all options at once. Better yet, try not to lose old friends and, especially, connections with good comrades!

How to make a bot for sending messages?

Owners of pages with a large number of subscribers are often faced with a situation where they need to congratulate people on their birthday or send out information about current promotions. In such a situation, a bot will be useful for sending messages to VKontakte groups. There are several ways to create it, which we will discuss in detail.

Using built-in methods

The easiest way is to use a mailing app.

Go to the VK mailing creation page, select the group and people to whom you want to send the message.

Set up a widget in the community (to do this, click on the “Subscribe” button).

Before sending, download the subscriber database by clicking on the appropriate button. The system loads all users who wrote to the community. It takes up to several minutes to collect information, depending on the number of dialogues. In the future, new public members will automatically be included in this list.

After downloading, a form appears in which you must specify a message. In a special window you need to enter standard data for the VK bot - the name of the participant, a link to communities, as well as personal variables (can be set on the bot page). You can attach attachments - photos or videos. In this case, you can use a link from media files that are on the page or wall. To upload a new image, log into the group’s LAN, upload the picture, open it and copy the ID from the browser window, then add the image in the following format - photo-YYYYYYY_YYYY (the copied code is installed together with Y).

Before sending, click the “Send to me for verification” button, where you will see the final form of the shipment. If everything is fine, confirm the input, and the bot in VK for sending messages will do its job. After this, you can see how many texts were sent and how long it took to complete the work.

If you wish, you can schedule a newsletter. To do this, click the Schedule button, select a date, or click the Repeat every day checkbox. After completing this work, the mailing is carried out automatically. The specified data can be changed at will.

Independent writing

The social network VK has a whole section that describes how to make a bot for VK for messages. To create the script you will need:

  1. the group on behalf of which the VK bot will work;
  2. a server that receives information about events that have occurred;
  3. program logic (reaction to a particular event).

First, you need to understand the functionality of the chat, make a list of commands and actions. It is important to understand that when sending messages, errors may occur when forming commands and typing text.

To complete the work you will need to use one of the programming languages. Detailed instructions on how to make a bot to respond to VK messages are given in detail at the link vk.com/dev/bots_docs. To write a script yourself, go to the Management section, then click Products and Communities. There, find the Chatbots section.

The section that appears contains detailed instructions, tips and technical documentation.

Using special services

The easiest way to make a bot for VK and send messages is to use special services for this. Let's look at the instructions for two popular platforms.

Robot chat

To create a bot for VK on robochat.io, follow these steps:

  • Go to the website, select VK and click the Connect button. Activate the Community Messages option in advance.

  • Select a group and join it. Due to changes in VKontakte rules, you do not need to use the Reply to non-subscriber function. Bots are also prohibited from demanding that you subscribe to a group, making likes or reposts, sending advertisements, or violating other rules of the social network.

  • On the left, find the control panel, select the Chatbot section and click Basic.
  • Set up data for the bot that writes messages on VK. This is the first answer, which should contain data on the capabilities of the script and the features of its use. Here, specify the keywords that the VK script will respond to, and indicate the sequence of answers and questions. If desired, the program can be used for mailing, responding to a subscription or unsubscription, or replying to a message.
  • Create a dialog, enter keywords and click Add.
  • Specify the words that the script should respond to and go to advanced mode. After that add dialogue.
  • Click Add a message and include text or a picture.

At the final stage, check that the VK bot responds to messages and works correctly. In the future, you can think over a strategy and add functions for the program.

BotVK

Another option is to use the BotVK constructor. Using such a program, you can send newsletters, respond to messages, collect information about users, and block rude words. In addition, Wikipedia search is available, widgets for groups are provided, and much more.

To create a bot, follow these steps:

  • Log in to the service for creating a bot for VK.
  • Click on the Create a bot button now. The system requests permission to access the account and authorizes the user. In your personal account, you can go to the bots section and see information about the number of connected scripts, commands, balance and other data.

  • Connect a group by selecting it from the list. When you sign up for a free plan, the site will test the bot for three days.
  • In the bot settings, specify the following data - name, response to a message, message when unsubscribing or a found command.
  • Make other settings - bot status, add templates, etc.

The cost of the bot per month for one group is 100 rubles. The newsletter is purchased at one time for 500 rubles.

From computer

Everything is done via a computer in a few simple steps:

  1. When you receive a message, you need to go to the “Messages” tab (1) or if you caught the moment when a notification about an incoming message was displayed on your main page, you can click on the notification itself (2)


    How to reply to a message on VK via computer

  2. Having fallen into the “Messages” tab, all the dialogs appear.


    Dialogues in VK

  3. Opening a dialog with an unread message


    Dialogue with an unread message in VK

  4. In the “Write a message...” field, enter the text of the message and VK itself will tell you how to send the entered message. Either by pressing “Enter” once, or by pressing the key combination “Ctrl + Enter”, or by clicking the mouse button on the arrow. We choose one of the options convenient for you.


    Reply to a message on VK

  5. If desired, you can supplement your message with files. To do this, you need to click the icon with the image of a paper clip.


    Attaching an attachment to VK
    After the message is sent, you can change it within 24 hours.

Best Messaging Bots

Let us immediately note that some of the best bots are the services discussed above - RoboChat, as well as VK Bot. The first one can collect applications, send mailings to VK, conduct testing, automatically respond to users, etc. In addition, it provides many other useful functions. BotVK is no less useful. Its peculiarity is the creation of bots for VK, capable of communicating with real people, providing the necessary information to subscribers, entertaining the audience, carrying out mailings and managing the community. Detailed information about robots can be read on the portals where they are presented.

But there are a number of other scripts. Which will be useful to users:

  1. VKvoicebot is a voice message bot on VK that can convert voice into text information. Its work is based on sound recognition technologies from Google and Yandex Matchkit. Information on the VK voice message bot can be found at the link vk.com/vkvoicebot. It is important to take into account that the bot sometimes makes mistakes, because not all words are available in the database.
  2. BroBot is a multifunctional script designed for promoting social networks. One of the functions is replying to messages sent by VK users. The platform operates on six social networks, including VK. The script can automatically send replies to emails, target keywords, and attach photos and videos. Users have ready-made templates, JavaScript scripts, the ability to respond in conversations, and more. To use the bot, you need to go to the website, log in and link your VKontakte account. All that remains is to configure the task and run the program.
  3. BoTiX is a bot for VK for messages, which has many available templates and prepared algorithms for communicating with users. Manual configuration is available upon request. The script can respond to user emails, greet them when joining a group, monitor comments, and respond to several users at once. To use the program, you need to download and install it on your PC, log in and add accounts. Next, go to the Autoresponder section and make the necessary settings. At the final stage, launch the program.

There are other bots, but they are less popular and have less functionality. The best option is not to spend money on purchasing a ready-made solution, but to create a script yourself using one of the available services.

How to respond to stories on VK anonymously

When you create a story, you can add a sticker with a question or poll to the post. To do this, add the “Opinion” sticker and formulate a question.

You can answer this question anonymously in VK history. For this:

  • Sign in to your account.
  • Go to the news and stories tab.
  • Start recording with a poll.

  • Enter your answer in the appropriate field.

  • Please indicate your wish to remain anonymous.

  • Send a text.

Before sending, you will see a message informing you that you will remain anonymous to the recipient. And even if he decides to share your answer, no one will know your name.

Pros and cons of using

The use of chatbots is an invariable stage in the development of the VK community. The technology appeared relatively recently, but has already been implemented on many websites and is actively used on social networks. More and more users of VK groups are using such scripts to communicate with clients and relieve the workload of their administrators. The decision to use programs is a personal matter. It is important to take into account the positive and negative nuances here.

Pros:

  1. High speed and accuracy of responses to people's requests. The chatbot can work 24/7. He doesn't need a break or pay. The dialogue is launched by keyword. Therefore, if you have a script, communication with people can be automated and relieve yourself as much as possible. Thanks to this feature, administrators can not waste time on standard requests, but deal with real clients. The advantage is that a person does not wait for a long response to a message. He gets an immediate response.
  2. Ease of control. When properly configured, a VK bot can “guide” a client through different scenarios depending on the community’s goals. For example, you can smoothly lead a person to purchase or order a service.
  3. Automatic data transfer to the database. The script is capable of independently recording information about the client and transmitting it to the database. This feature relieves other employees and allows them to do their own thing. The community administrator will no longer have a headache whether the user has entered information about the person into the database.
  4. Preparation and submission of a commercial proposal. If the community sells simple goods or offers common services, you can program the script to ask the customer questions and correctly calculate the price of the order. At the end, he can send a finished proposal with a number.
  5. Acceptance of funds from the client. A modern bot for VK messages easily integrates with the Yandex wallet and is capable of accepting money. Here you can accept prepayment or the entire amount, depending on the policy of the online store. After the operation, the chat sends a message about the order and payment. Alternatively, the chatbot can send a link to conduct a financial transaction.
  6. By the way, there are also bots for borrowing money. This is something like a microloan company on a social network that offers to lend you a certain amount.
  7. Separation of users and creation of mailing lists. Today, bots are in demand for sending messages to VKontakte groups. Scripts can distribute users into different categories and in this way increase the efficiency of mailings. As a result, it is possible to increase the loyalty of existing subscribers and achieve sales growth.

Flaws:

  • Psychology. Many people expect to communicate with a real person when making an important purchasing decision or receiving a service.
  • Reduced efficiency of VC. Recently, young people under 30 are increasingly placing orders through mobile applications and Instagram.
  • Low intelligence. Whatever the program, it has a limited resource and is able to respond to template phrases. The chatbot does not know how to improvise and escape the user in the relevance of the transaction.
  • Probability of failure. A chatbot is a program that can get confused and not work correctly. Such actions are perceived negatively by clients.
  • Time and money. Creating and implementing a script requires time and sometimes money. In addition, you need to know your customers well. Don't forget about the time it takes to create several different scenarios.
  • Risk of blocking. Ill-considered cheating of messages on VK by bots can lead to problems. This is why such programs must be used carefully.

The person himself makes the decision - to act independently or use a special program. If you decide to use a bot, you must immediately obtain information about its price, implementation timeframe, and configuration features.

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