What to do if you forgot your login and password for the VKontakte page. How to recover your login and password on VK

In this article we will give a clear and concise answer to the question of what to do if you forgot your VK password. We will also explain what to do if you have forgotten your login. You will learn how to log into VK if both input parameters have disappeared from memory, and also what to do if you cannot log in with the correct password.

The situations are banal and have probably happened to every VK user. Don’t be afraid, there is a way out and the instructions are not at all complicated. You don't have to reinvent and remake the bike. Of course, if you really are the owner of the profile involved (it’s always more difficult with fake accounts) and you can prove it.

Why do people forget their secret password? It's simple - most users have their browser settings enabled to save input data, as well as autofill. Thanks to these functions, they do not have to log in to VK every time. As a result, six months or a year later, after reinstalling the browser or operating system, they discover that they have completely forgotten their logins and secret codes.

Don’t know how to remember your VK password and don’t even have a rough idea of what kind of gobbledygook they came up with back in the day? Don't worry, just reset your data and change your password. Well, how to do this, read below.

How to restore

Using the social network VK.com, each user is provided with a special form for restoring Personal Page data if it is lost. In most cases, a standard mechanism is sufficient to regain access.

Important! Set complex passwords for VK to reduce the risk of your page being hacked. These passwords include numbers, upper and lower case letters, and symbols.

Standard recovery methods involve the use of a developed mechanism and require the user’s personal data, including a phone number, postal address or URL (direct link to profile). Below we will describe how to return control of a page using a phone number and without it.

Without a phone

You can return access to your profile without a phone number. For this you will need:

1. Open the VKontakte website and at the authorization stage, select the restore option or follow the link https://vk.com/restore.

2. Under the form there is a “click here” link next to the line “if you don’t remember the data...”. We click on it.

3. In the window that appears, you need to specify a link to the page URL-address in accordance with the example. Fill in the field and click the “Next” button.

4. The recovery page will automatically load. Here you need to indicate your available phone number and old number, enter your old email address and password for the page. Be sure to fill in the available number line correctly, as the network uses it as the main information for authorization. After that, click the “Submit Application” button.

5. A one-time confirmation code will be sent to your phone. Enter it into the appropriate field on the screen. After that, click the “Submit” button.

If everything is done correctly, the user will be redirected to a new page, where it will be indicated how long after that the page can be used as before. And also after the period for consideration of the application has expired, a login and password to enter the site will be sent to the specified number.

At this point, the procedure for recovering a password in VK when there is no phone number can be considered complete.

Via phone

This page restoration mechanism is considered the simplest and provides the user with access to the phone number specified during registration. If you follow the instructions below, there will be no difficulties.

To resume managing your personal page via phone, you need to:

1. Log into the social network and under the authorization window click the link “Forgot your password?”. And you can also immediately follow the recovery link https://vk.com/restore.

2. In both cases, you need to enter your phone number as indicated in the example and click the “Next” button.

3. Now the user needs to indicate the Last Name that was entered in his personal profile, and click “Next”.

4. A preview of the account to which access is being restored will then be displayed. And if it’s really him, click “Yes, this is the right page.”

5. At the next stage, you need to confirm your actions with an SMS code that will be sent to the phone number you specified. After receiving it, enter the data in the appropriate cell and click “Submit”.

Important! If the message still does not arrive, then click the “Resend code” link.

6. A window will load to enter a new password. Specify a new strong password and enter it again. Click the “Submit” button.

At the end, a notification will be displayed on the screen indicating that the change was successful. In addition, a corresponding SMS will be sent to your phone.

Via mail

The recovery procedure via mail is identical to recovery by telephone. For it you need:

Open the VK authorization page and click the “Forgot your password?” button.
Enter the email address to which the page is linked in the field on the screen and click “Next”.
Now, for security reasons, enter your last name and click “Next”.
A page with a preview of your account will load, where you need to click the “Yes, this is my page” button.
Now an SMS code will be sent to the linked phone number, which you will need to enter into the corresponding cell on the screen and click “change password”.
A window will appear in which you need to create a new password and enter it twice.

Re-registration

How to log in to VKontakte if you forgot your password and login? If restoration is refused, it is useless to argue with specialists. No matter how you justify the opinion, the employee's answer will not change. Therefore, it is better not to waste time and re-register.

How to perform the procedure?

You need to go to the main VK page.
Click on the registration item.
Provide personal information.
Enter the reference number.
Indicate the received code.
The page has been created, you can start filling it out.
Upload a photo, enter information about yourself.

Recovering from an error exceeding the number of requests

Sometimes, when restoring access, the error “The limit on the number of requests per day has been exceeded” may appear. What to do in this case and how long before you can return to the recovery procedure?

This error can occur for a number of reasons. The most likely possibility is that the user actually restored access frequently, and the number of attempts exceeded the limit. And also blocking can be caused by system failures of the site, or hackers tried to hack your page. If due to these errors it is not possible to log into the profile, then the user can wait until the ban expires. As a rule, blocking does not exceed 24 hours, after which attempts to gain access can be resumed.

You can also try logging in from another computer or phone, since the blocking is tied to the IP address. Perhaps the problem is related to the crash of the VK server. Then try again not in the evening, for example, but early in the morning, when the load is lower.

Another way is to contact technical support by email [email protected] If you have another account, then you can send a question from it. To do this, click on the “More” link in the left menu and select “Help”. Here at the end of the list there will be “My Questions”, and you can ask a “New Question”. In this form you need to describe the problem in detail and, if possible, attach a screenshot of the error.

Important! Review of applications is slow and can take a day or more.

Password recovery via SMS

So, you went to “Restoring access to the page”. Your page is linked to a phone number and you want to recover your password via SMS. You need to come up with a new password in advance; which password is better and more secure, read here: “Security in Contact.”

After you have created a password, here's what you need to do:

Where they ask “phone or e-mail”, enter your phone number, for example, 89161234567.
You will be asked for your last name: enter the last name you indicated on the page. This is done for security reasons.
What to do if you forgot your last name on the page
The page will show the user's avatar, first and last name. If it's definitely you, confirm it.
You will receive an SMS with a recovery code on your phone. This is not a password! This is the recovery code, you will need to enter it there on the page. If VK sends the code in a personal message, read this - The code was sent in private messages, why?
Now you will be prompted to set a new password that you came up with. It will need to be entered twice and both times the same way. Do not press Enter between them, but move to the second field with the mouse. Is the Caps Lock button turned on? If the indicator is on, only capital letters are entered. And if Num Lock is turned off, then numbers cannot be entered on the right side of the keyboard, keep this in mind. Also, remember what language you are entering your password in.
When you change your password, you will receive another SMS. There you will be reminded of your login and this new password.
Now you can go to Contact. You can do this from the main page of VKontakte or from the “Login” start page (VHOD.RU) - the second option is more convenient, since in the future it will be easier for you to access your favorite sites with one click.

If there is no number, see restoring access without SMS.

What to do if the code does not arrive?

Read the instructions:

What to do if the VKontakte code does not arrive?

What to do if it says “Error. Not available for this user"?

If you recover your password through an application on your phone and an error occurs, try doing it from a regular computer, laptop or tablet - just go to the site through a browser and do everything according to these instructions that you are looking at right now, from the very beginning. Another possible situation is that your page is not linked to this phone number. Maybe you never did this, or if you did, then maybe later this number was “unlinked” from the page. See the next method - restoring access if the linked number no longer exists.

What to do if “Error. Request limit exceeded?

This error happens when you request a password recovery code to be sent via SMS to your phone. The site writes that the code will be sent and then reports that the number of requests per day has been exceeded. First try to do everything from your computer if you are currently doing it from your phone. If it doesn’t work from your computer, read on for the explanation: this means that protection against too frequent password recovery attempts has worked. What to do? You need to wait one day. Try to recover your password tomorrow. You don't have to ask for a code all the time. This is a security measure against intruders, so please be understanding. Perhaps someone wanted to hack your page. Wait until tomorrow, request the code and be sure to set a complex password that is difficult to guess (more about passwords here).

What to do if “Error. "Quick password recovery is not available"?

This means that you have login confirmation enabled by mobile phone, and you can no longer recover your password via SMS. What to do in this case is written here:

VKontakte: quick password recovery is not available. Why? What to do?

What to do if the wrong page is restored?

You created another page for the same phone number! Read here:

What to do if you created two pages for one VKontakte number

How to change your password

If a user often has their page blocked due to hacking or simply wants to protect their data, the service settings provide for changing the password. It's very easy to do.

On a computer: 1. Open the VKontakte website and go to your page.

2. Click on the small arrow icon in the upper right corner without a photo.

3. Select “Settings” from the drop-down menu.

4. In the settings, the “Password” line will appear in the central part of the screen, next to which there will be a “Change” link.

5. By clicking on it, a window will appear in which you need to enter the current password and enter the new one twice. Click “Change Password” again.

At this point, the change procedure is considered completed. If the user does not remember the current password, then it will be necessary to resort to the procedure for restoring access using one of the methods described above.

If the user is using a mobile application on an iPhone, iPad or Samsung, then you need to click on the settings icon in the upper right corner of the screen and, among the available options, select the “Account” - “Change Password” section. A pop-up window will open in which you need to enter the old password and enter the new one twice. Save the changes.

Is it possible to see the password in a VKontakte profile?

It would seem that it should be possible to see your key in the page settings when you log into a social network. But there is no such possibility. You can change the data, but to do this you need to know the current settings. Let's make sure of this.

Let's go to settings.

Opposite the “Password” item we see information about the date of its last update and the inscription “Change”. Click on it. 3 columns appear for entering text, the first of which implies knowledge of the current value of the parameter.

As you can see, you cannot see the information we are interested in in your profile. I think this is not an accident, but a precaution so that a stranger cannot get it and use it.

How to restore your login

For users of the VKontakte network, the login is the phone number to which the page was registered. If it is at hand, then there are no problems with access. Even if a different value was used for the login, you can enter the phone number and go to the profile. Is it possible to get control without a login? No! After all, the system uses it to determine who exactly logged in, and the password proves that it is that person and not another.

Important! But if you check the box next to “Remember me” when you first log in, then you will be logged in automatically without entering any data.

So, what to do if you forgot the phone number specified during registration. The first option is to remember it or ask friends and acquaintances. Perhaps some of them had it in their phone book. If too much time has passed since access to the number was lost and the data has not been saved, then you need to resort to the first recovery method described above.

The second way is to indicate the postal address when restoring, if it was linked. Then VK will display part of the digits of the phone number. You need to look at them carefully and then, perhaps, this will allow you to recognize and remember him.

Another way is to contact support agents via the link https://vk.com/vhod_ru and ask them to tell you the phone number specified during registration. But you should count on help only if the page contains the user’s real first and last name and the profile is not a fake page. Agents may require additional identification information. The answer will need to wait from one day.

How to login

When all data has been restored, you can go to the site. To do this, follow the link https://vk.com/. A login form will appear on the left side of the screen. It requires you to specify your login and password. The login is a phone number and email address. A password is a value that the user comes up with independently. Fill out the fields and click the “Login” button.

Yandex browser

To remove remembering the VKontakte password in the Yandex browser, you also need to go to “Settings” by clicking on the three horizontal bars at the top of the screen on the right;

Find the “Autofill” block (in the additional settings section), then you need to remove the checkbox from there. Go inside to view your saved data.

Go to the “Passwords” subsection and delete from there all information related to the VK site;
Now go to the “Settings” subsection and uncheck the boxes “Save password”, “Automatically fill in authorization data”, “Allow sites to save passwords”;
Ready.

When can you restore

The access key for the VKontakte page can be restored immediately. Go to one of the procedures described above and change the combination to a new one. Even if your account is frozen due to suspicious activity, you won't have to wait either.

If the blocking occurred due to user complaints, then you will need to wait until the ban expires. This period is individual in each individual case and depends on the number of violations committed previously. On average it ranges from 1 to 10 days.

What should you do if you enter the correct password, but it says an error?

Most often, problems with logging in arise due to errors in the password: characters were mixed up, the wrong case was used, or a typo was used. It’s easier to write the code in a notepad, where the characters are not encrypted with asterisks, copy and paste. But if you are sure of the correct spelling:

refresh the page. When trying to log into a remote profile for the first time, a credentials error occurs. But once you refresh the page, you will be logged into your account;
come back later. The source of the problem may well be problems within the social network.

How to find out the password

There are several ways to find out the profile key. One of them is browser settings. Open them, look for the privacy/security section and select the list of saved logins for authorization. Next to each of them there will be an encrypted access code. There will be an eye icon next to it, by clicking on which you can see the password.

Important! This method is only relevant if the login data for the page was saved in the browser.

Another method is relevant for Google Chrome users. When you log out of your account, the login form will display your phone number and password as dots. You need to select it and right-click. A menu will open in which we select the “View code” option.

We are looking for the word Password. Select it and change it to the word Text. Now press the Enter button on the keyboard. Text will appear in the password cell instead of dots.

Thus, there are several ways to restore access to a social network in a contact, but they all require a phone number and the step of receiving a one-time code via SMS. If the user knows the current password, but wants to change it, this is very easy to do in the settings section both in the full version of the site on the computer and in the mobile application. To authorize on the network, you need to use a phone or email and a password; without this data, it is impossible to gain control of the page.

How to delete an old page if you forgot your login and password

There is only one way to delete your old account - contacting support. To do this, you need to scroll to the very bottom through the “Settings” menu and find the “Delete page” button. But this does not mean that all information will immediately disappear. The administration of the social network temporarily freezes the account, hiding all data in case you want to restore it.

Remember that you will have 30 days to recover. A link will be sent to your email so that you can become a user of the same page again if necessary. If the phone number is automatically deleted, it becomes impossible to reconnect for 60 days.