VK Pay identification - wallet creation and activation

There are no photos on the page. How to restore access if there is no linked number?

When for some reason you cannot restore access to your VK page via SMS, you have to submit a request for restoration.
To restore access to your VKontakte page, it is necessary that it contain not only your real first and last name, but also a photograph by which you can be recognized by sight. But what to do if this photo is not there? How to restore access without a photo? The fact is that the coincidence of the first and last name with yours is not enough. How to make sure that it is the owner of the page and not a person with the same first and last name? Therefore, a restoration application submitted in the usual way will be rejected with the comment “Access cannot be restored. There are no photographs on the page that can be used to identify its real owner.”

What to do if the photo is uploaded in poor quality

One of the main weaknesses of the VKontakte mobile application is loading images. The quality is reduced so much that you can’t make out anything at all in an initially not very good photo. So that when contacting technical support, this fact does not work against you, do the following:

Click on the gear icon.
Open the “Basic” tab.
Find the “Media” section and disable the “Compress sent photos” function.

If you encounter a similar problem while working in a browser, follow these recommendations:

Open the photo in Photoshop.
Sequentially click “File” - “Save for WEB”.
In the window that opens, set the settings as in the screenshot and click “done”.

It is better to upload an image to VKontakte as a document, or by manual dragging (since the standard uploader also reduces the quality).

How to solve the problem if there is no photo? Here are the options:

If VK allows you to restore access via SMS, then the easiest thing is to restore the SIM card to which the page is linked. The following conditions must be met:
You didn't use this number for another page.
They will restore your SIM card with this number (you need to go to your mobile operator with your passport and find out).
VK allows you to restore access via SMS to this specific page (you can easily check this by using the “Forgot your password” function, entering the number and last name on the page - here are the instructions). For those who use several pages, violating the rules, this opportunity sometimes disappears, and in this case, a SIM card with a number will not help.
Think about what other evidence you have and write to VK support agents (but we don’t know whether this will help or not). For example, if you have access to linked mail, knowledge of old passwords, this can work in your favor. In addition, the rules for using the VKontakte website did not oblige you to post a personal photo, you can use this as an argument. On the other hand, you must understand the position of the support service: they cannot give away a page if they are not 100% sure that you are its real owner. Be brief and polite.

How to take a photo correctly?

You need to take a photo of yourself against the background of the monitor (screen) so that your face and application are clearly visible on the screen. The photo should be clear (in focus), the lighting should be good (the face should not be in the shadows). We recommend using a horizontal photo format (landscape orientation). It will be more convenient if you ask someone to help you. If you use VK only from your phone and don’t have a computer, laptop or tablet, you’ll have to find something of this. In addition, it is recommended to submit an application from a computer. Many people have problems with their phones.

Some people get confused - they think that they need to take a photo in front of their VK page, which they need to restore. This is not true. You need to take a photo against the background of the application page that you are filling out and where you are going to attach this photo.

What to do if there are photos on the page, but VK writes that there are none?

Not every photo on the page is suitable for identification. For example, photos from the wall will not work, because they may show completely different people. A photo that is of poor quality, dark, blurry, or in which the entire face is not visible will also not be suitable. It is impossible to identify a person from such a photo. We talked about this in more detail here:

If there is definitely a photo on the page (for example, among avatars) and you think that it fits the conditions, but for some reason it was not accepted, write to the agents with a link to this photo and ask them if access can be restored to the page if you take it into account. Perhaps they just didn't notice him.

Is it possible to restore a fake without a photo?

No, fake pages cannot be restored.

It’s rare that anyone has never looked for how to recover a password on VK, because today every person has profiles on social networks and instant messengers. It is difficult to remember the keys, and it is unsafe to use the same ones everywhere.

If you really are the owner of the VK page, and remember the data you entered during registration, plus you use the same mobile phone, then you can quickly restore the data without any problems. But if you are looking for a way to recover your VKontakte password without a phone number, it will take more time.

Is restoration always free?

If you have forgotten your VKontakte password and are looking for how to restore access quickly, never try to solve the problem through third-party resources, applications, and specialists. The only way to restore access is through the official VK website. The rest of the companies are ordinary hackers. Be wary if you are asked to pay for a service, send an SMS, or send money to your wallet.

If your device is infected with a virus, you will most likely receive a message asking you to pay to restore access. We do not recommend sending money to criminals; you may be deceived. First, scan your device with a powerful antivirus. If this does not help, contact a computer technician - you may have to reinstall the operating system.

You may think that the path is too difficult. But remember, this is designed to protect your content. Let personal belongings, even virtual ones, never fall into the wrong hands.

Situations often arise on the VKontakte social network when users lose access to their profile. Most often this happens due to hacking. Or if you have forgotten your login and password. In these cases, you can restore the page in different ways, depending on the reason for its loss.

Deleted page

Restoring access to a self-deleted profile is the easiest way to restore it. This can be done within 7 months after deletion , otherwise the ability to revive the account will be completely lost. Everything is very simple:

You need to follow the link vk.com. The site will show that the page has been deleted. To return it, just click the “restore your page” button.

After this, a notification will appear indicating that all profile information has been completely restored, for which you need to click the appropriate button.

How to restore a page previously deleted from VK?

If you deleted your page yourself, and then changed your mind, or when it was deleted for you by someone who gained unauthorized access to your account, then it can still be restored within 7 months

. To do this, you just need to go to the VKontakte website using your username and password, and then in the window that opens, click on the “restore your page” link:

However, if 7 months have already passed since the date of deletion, then you will have to contact Contact technical support (or write a letter to Email) with a request to restore the page, and it is not a fact that they will be able to help you, although the chances of success still remain. You may have to prove your rights to this page and wait some time for it to be retrieved from the archives and finally restored.

Good luck to you! See you soon on the pages of the blog site

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This topic was created specifically for those whose request to recover a password in a contact was rejected.

Most often, this happens due to the inattention of the users themselves, who send in the application something that is not what their contacts actually want to see from them.
Take a couple of minutes to read this post
and I am confident that in 99% of cases your next application will be accepted.

So, let's begin. There are four main reasons why contact administrators reject requests for restoration.

1. The seal on scanned documents is not visible.

When sending a scan of a document, be sure to make sure that the stamp is clearly visible on it. If there is no stamp on this document or you did not capture it when making a copy, then you will 100% be rejected.

2. The photo against the background of the monitor is missing or not taken correctly.

It is imperative that the page on which you submit your application is visible in the photo near the monitor. If the screen is poorly visible or clearly another site was open on it, then your application for restoration will be rejected.

Below is an example of how to take a photo against the background of a monitor.

3. You had a fictitious photo as the main photo on your contact page, but you did not indicate this in the comments field.

All that is required of you in this situation is to write something like: in the notes (comments) column in the application:

Hello! This is not the first time I have sent a request to reset my password. Please pay attention to the fact that in the contact’s profile as the main photo I have not my real photo but an avatar. Look at the photos in my albums (they are real there) and at the photo from the document that I am sending and you will be convinced that it is me!

4. You deliberately and knowingly violated the rules of VKontakte

Another reason why VKontakte rejected the application was a violation of the site’s rules, such as spam, inciting ethnic hatred, cheating of votes, etc. If VK admins figure out that it was you, and not the fraudster who hacked your page, who committed the violation, you will not be unblocked.

5. The first and last name in the contact on your page do not match those in the documents.

The principle here is the same as in point three. For clarity, I will cite my correspondence with a user of our forum.

Question from Niko Sobolewski:
I have a problem, I am signed in contact differently than in my passport.
What to do??? More precisely, my “VKontakte” name is derived from my real first and last name. Please help me to correctly fill out a new application for restoration! Answer from Djdiplomat:
When filling out the application, you need to
write something like: “Hello! Please note that in the contact profile I did not indicate my real first and last name (These are derivatives of my first and last name). Pay attention to the photo from the passport scan (which I send) and the photo on my contact page (proof that I am me!) “

Along with the application to restore the page, VKontakte requires you to send your photo in the background of the page with the application. It happens that VKontakte does not accept this photo. How to take a photo to be accepted?

If your account is blocked

The reason for freezing the page is a violation of the user agreement, which is accepted when registering on a social network. The most common variations of this are:

spam (it is sometimes used to promote a group on VK);
complaints from other users;
distribution of prohibited content;
creating a fake account.

If these rules were not violated, it means that the page was hacked by scammers. To return your profile you will have to:

Log in to VK (vk.com) using your previous login and password. A notification about temporary blocking will appear on the page.

To restore your account, enter the mobile phone number that was used for registration in a special field.

You will receive an SMS with a confirmation code - you need to write it down in the form.

To keep your profile secure, you must create a new password.

If the above steps do not help, you will have to contact VK support service.

Important: it will not be possible to restore access to the page before the period specified in the blocking notice. Unfreezing an account is always free, and offers to speed up the process for money are a scam.

Why was my application rejected? What to do in this case

Those. support does not always resolve the situation to the benefit of the person contacted. Often applications are rejected for the following reasons:

There are no photographs on the page that can clearly identify its owner.

If all your photos are in the “Saved” / “Photos from the Wall” album, or you have not uploaded them to your profile, specialists will not be able to verify that the request came from the profile owner (even if there is a passport scan).

What to do

: Attach to your application a photo of yourself in the background of the appeal and links to photos in your friends’ albums where the page is tagged. Emphasize that the marks were made before you lost access to the page.

The information provided on the page is not enough to identify the user

By not filling out your profile completely, you risk getting into a situation where it will be impossible to unambiguously link this profile to your page. Just your first and last name will clearly not be enough, since the owner of the page may turn out to be your full relative.

What to do

: if the refusal occurred precisely for this reason, send the consultant scans of documents confirming the information on the page. For example, if a school is indicated and the year of its graduation is a certificate, the first place of work is a scan of a work record book, etc.

The information provided on the page is not true

Many users hide their real names and surnames, preferring to use pseudonyms. Therefore, if you are known on a social network as “Abvgdeyka Abvgdeykovna,” it will be difficult to prove your rights to the page.

My page was blocked in Odnoklassniki! Help me restore it?? They write in response, send your photo, which is visible in your profile in the background of the correspondence. How to send your photo in the background of correspondence? Help me please!

Smart-Tronics
The answer is similar as on this page. You need to submit two photographs: one photo with a profile, the second with correspondence. You can take a photo on your phone, send it to your computer, and attach it to a letter.
The background of the correspondence is communication with technical support of classmates, it should be visible.
Lena Elena Alenka
Ksyusha
Diana
please tell me. I want to delete the page in Odnoklassniki, I contacted the support service, I took a photo with the correspondence in the background. Should the photo be sent as if responding to their email? Or is a different address needed?
Oksana
Hello. please help. I sent the photo to the classmate support service. They sent me an answer that the photo needed to be clear, where the face is clearly visible, as well as the application (letter) number. but I just can’t take such a photo. the screen lights up. only the face or the letter is visible. what to do??
Christina
Please tell me how I can send a photo against the background of correspondence through a special form, ok, if there is no function for attaching a file? They write that this service is available only to authorized visitors.
Alina
Kamol
Olesya
gulmiza
Olesya
Hello, I can’t figure out where to send a photo to restore my profile, I have a child on my page, can I just send a photo with my passport since the child is currently visiting his grandmother?
Muzaffar Beg
Hello, I can’t log into my profile, the reason is my phone is gone, I forgot my password, I just know my old phone number and it’s inaccessible. Now I have a different number. I know my personal information, personal photos are there. How can I log in? please help. Thank you in advance for your help.
anar
hello, please tell me I can’t log into the Odnoklassniki page, I can’t type in the password, the problem is that I don’t remember the email that was specified when creating the profile and the phone number is not available, so it’s no longer mine, I only have a login, can I restore access to the profile?

Hello, dear readers of the blog site. As usual, you may need to restore for several reasons. The most common case is the loss of access to it

(forgot your password, lost your phone number to which the page was linked during registration and now you can’t log into VK).
There are also possible options when the page was blocked
.

Your page could have been hacked
, that’s why it’s impossible to log into Contact (the burglar might have managed to change the password). In this case, you will need to try to restore access to this page as described just above, i.e. use recovery tools:
https://vk.com/restore?act=return_page - if there was no linking of the page to the phone number or you no longer own this number.

If you have forgotten your login or password

There are situations when a login or password is replaced by a hacker or accidentally forgotten. But there is nothing complicated about data recovery:

First, it is recommended to try logging in using the link - vk.com.

If, when entering information to access the page, it turns out to be incorrect, you need to click on the “Forgot your password or can’t log in?” button.

Then you should indicate the phone number or email address that was used during registration. An authorization code will be sent to them. Then you need to come up with a new password. If the user does not remember this data, you need to click on the link just below.

The form indicates the page address. If it is unknown to the user, you can find yourself through a people search.

After this, in the application fields you need to enter all the data that the page owner remembers - available phone number, old number, previous email and password. Then you need to click the “Submit Application” button. If the information provided is sufficient for recovery, an authorization code will be sent to the specified number.

Important: in difficult cases of account recovery, the VK support service may request passport information and a photo taken in front of a computer with an open page.