How to restore VK without a phone number: restoring a page without problems


If a user has not logged into his VKontakte account for a long period of time, or perhaps has just created his account, then perhaps he cannot remember the address and phone number that you used to create it. It is also possible that the mobile phone or the required SIM card was lost by the subscriber. Regardless of why the credentials cannot be recovered through the phone number, it will not be difficult to regain access to the page without it.

Conditions for restoring a page without a phone

There are several ways to quickly restore access to VKontakte even without an email address or phone number. Major social networks such as VK have come up with ways to restore your account and resume your online life as a user.

First of all, you need to make sure that logging into your account without a phone number is really impossible. If an error occurs during authorization, entering your login and password, you need to check the following criteria:

  • make sure that the mobile phone number is entered in full, including the country code (+7) or in the wording in which it was specified when registering an account;
  • do not include extra zeros, plus signs or other special characters in both the phone number and password;
  • Avoid adding extra spaces both inside and at the end of the entry.

If the authorization data record meets all the described criteria, but you cannot enter the application using the number, you need to restore access to the page.

When authorizing, you should use computers and mobile phones on which you have previously logged into your account: it is possible that the login data for the social network has been saved in the device’s memory.

If the client contacts technical support, he needs to confirm his identity. The main conditions for page confirmation are:

  • User login to your account over a long period of time from the same devices. If you use the same computer to log in and also to recover the account, the email provider will be more confident that the account actually belongs to the client;
  • Availability of confirmed email for backup recovery;
  • availability of information about previous account passwords;
  • answers to security questions;
  • real photos of the user on the page where you can see the user's face.

Prerequisites for profile restoration

Typically, restoring a VK account without a phone number is required when for some reason you have lost access to this SIM card or simply do not remember what you linked your account to when registering; in any case, to successfully restore a VKontakte page without a phone number, it is very desirable that the following conditions be met:

  • Your profile must include your real first and last name; it will be very difficult to restore a VK page (if there is no number) registered to SpongeBob, unless, of course, this is not your real name and surname, since moderators have an extremely negative attitude towards creating fakes.

  • Your account must contain real photographs of you, and your face must be visible on them. It is advisable that such a photo be on your avatar or in your personal album. By the way, if you are trying to log into your account after being hacked and the scammers have deleted photos that meet these criteria, be sure to report this when you write to support.

If these conditions are met, then restoring VK if the phone number is blocked or unavailable for any other reason will be much easier and a positive result from your contact with the support service is almost guaranteed. But, if only one condition is met, it is still better to try contacting support - perhaps they will help you.

You will have to contact technical support even when you have fulfilled all the conditions, but you still cannot access your page.

Restore the SIM card and gain access

If the number to which the page was linked is lost due to the loss of the SIM card, it can be restored at the nearest mobile phone store with the full number retained (in this case, the old card will be blocked). In this case, the account will still remain linked to it, and access to the page can be restored simply by calling the phone number.

Getting a new SIM card if you lose your old one is not difficult. SIM card replacement is a free service provided at the office of a specific mobile operator; the user may be asked to file a lost SIM card claim using a claim template or simply provide identification documents. Since the old phone number is assigned under a specific agreement between the client and the company, the subscriber will have to visit the office in any case.

However, the new SIM card will lose all saved contacts after restoration because the SIM card is a physical device and if it is lost, all the data on it will be lost, as is the case with an SD card, for example.

  • To restore a SIM card, you need to visit the actual office of the operator or initially submit an application on the website.
  • In this case, the old SIM card is instantly blocked, and the new one becomes active within ten to fifteen minutes after reissue.
  • The new card is issued absolutely free, but an office employee can cut the card to fit the adapter of a specific phone, which can cost a symbolic amount of money.

There are many scammers on the Internet who offer to restore any data on your SIM card or are willing to share information on how to get contacts from a SIM card for a fee. You should not perform any operations with the card outside the official office of the mobile operator.

Restoring the SIM card

If your card was damaged, blocked, stolen, or you simply lost it, you can always restore it. To do this, you will need to contact your mobile operator directly by visiting the nearest store or communication center.

It is worth noting that replacement may require documents that will allow you to be identified. However, the recovery procedure may differ depending on the country of residence, as well as the type of service provided (prepayment/contract).

A little recommendation. Before going to a mobile phone store, call your operator and find out what documents you need to take with you, as well as what specific information you need to know. Because some operators restore a SIM card only if its owner correctly answers a number of specific questions: the last amount and date of replenishment, several numbers that were called most often, and so on. Check this information with your operator.

How to restore a VK page without SMS

There are several ways to restore a page without SMS. At the same time, you should understand what recovery resources the user has. If a user cannot log into VKontakte, there may be various reasons. Let's consider the main issues and problems and their solutions.

Vyacheslav

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

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Question to the expert

How to log in with an inactive phone number?

You must use the alternate email address that you provided when registering your account. If the password is current, but the number is not active, you can always log into your VK account through the linked email address.

How to log in with regular credentials?

The account has been hacked, so you will need to restore access via email (request an email to reset your password), change your password (make sure it is strong and secure; it is recommended to use at least 12 characters including uppercase and lowercase letters, numbers, symbols) and make sure that only he has access to the account.

Is it possible to log in with an inactive number and inactive email?

An email should be written to explain the situation. Support operators work around the clock and can provide the opportunity to verify your identity using your passport, driver's license or other identification document. You can attach a scanned copy of your ID to the first email, but it is important to keep in mind that the email service is not always responsible for the confidentiality of information. A response from VKontakte technical support may take from two hours to several weeks, so you need to be patient. Moreover, if the user did not use his real name during account registration, the page will most likely be denied.

Once access is restored, it is recommended that you take a few minutes to make your account even more secure. To do this, go to your home page and click “Settings” in the upper right corner, then “Security”. There you can change your phone number if you wish.

Regularly, the social network VKontakte independently sends out notifications to confirm the relevance of the number or email address, but this service is available only for the computer version of the site.

Why an application may be rejected

The support operator may not approve the user's request and block the page under the following circumstances:

  • many suspicious logins to your account from various devices and distances;
  • lack of confirmed email for backup recovery;
  • incorrect answers to security questions;
  • lack of real user photos on the page where you can see the client’s face.

How to find out the password for VK on a computer

There is a simple way - use the database of saved passwords. Modern browsers offer to save authorization details on sites so that they can be entered automatically later. A saving request appears when you enter your login and password into an empty registration form on a website. If the user agrees, then when visiting the site again, the browser itself fills out the form with this data, the user does not have to enter it manually again. This database is stored on the local computer and is not transferred anywhere (at least, there is no information about it).

So, you can view the saved passwords. For example, if you are using the Chrome browser, you need to do this:

  • Launch browser.
  • In the address bar type: chrome://settings/passwords
  • On the page that appears, in the search bar (it is located at the top right), start typing the address of the site vk.com. If the password has been saved, lines with details will appear.

  • Click on the three vertical dots on the right opposite the desired line. In the menu that appears, select “More details”.
  • A small window will open. There is an eye icon next to the Password line. You should click on it and the desired combination will appear.

There is another way, a little more complicated. To do this, you need to log out of your VKontakte account to return to the login page. A form for entering details will be located here, and if they were saved by the browser, the form will be filled out (as in the screenshot below). In this case, as expected, the password is displayed as asterisks and cannot be seen directly. But you can change something and it will become visible.

Right-click on the field with stars. From the context menu that appears, select View Code. The debug panel will open with the source code of the page. The line responsible for displaying the field on which you just clicked will be highlighted with a blue stripe:

Now you need to double-click on the word “password”, which is indicated by the arrow, and enter the word “text” there. This will change the display type of the field. If you now press the Tab key (for the changes to take effect), the asterisks in the field will disappear, and the password itself will appear in text form instead.

How to restore access to a page if there is no phone number associated with it

If the user did not specify a mobile number during registration, this can lead to a number of inconveniences: the application will request confirmation of actions in the form of a code every time after sending a message, comment or other action in the utility.

If the user cannot log into VKontakte using their usual credentials, you must use the alternative email address that is specified when registering your account. If a user specified more than one email address in their account when registering, but still does not remember their password, they can recover it using email. If the password is current, but the number is not attached, you can always log into your VK account through the linked email address.

But if during registration the phone number was not linked to the page, the process of restoring the page will become noticeably more complicated, since it will be impossible to confirm the user’s identity by sending SMS messages with a verification code.

  1. In order to restore access to a page without a number, you must have a high-quality camera on your phone or a camera, as well as a passport, driver’s license or any other identification document.
  2. After the passport has been prepared, you need to go to the VK account login page and follow the link by clicking on “Forgot your password.”

  3. The next form asks you to enter the data that the user remembers - a phone number or email address, and the line below mentions that “If you do not remember the data or do not have access to the phone, click here.” In this case, “Click here” is an active link that you should follow.

  4. In the form that opens, you must enter a link to your page. You can find it both in general search and in people search, which will be available at the link below.

  5. In the next window, you must enter the data that is available to the user: old phone number, new phone number, old password for the page and click the “Submit Application” button.

  6. A page with a code will open, which within three minutes you will need to copy on a piece of paper, take a photo with it and attach it to the application. After submitting your application, it will be reviewed within 3-7 days.

Why an application may be rejected

An application to confirm a page without a phone number may be rejected in the following cases:

  • if there are no real photographs with a clear image of a face on the user’s page, in this case the operator simply will not be able to establish a match and the page will most likely be frozen;
  • if a mistake was made when writing the old and new numbers;
  • if the photo sent in the application is not true;
  • if there is a strange name on the user page;
  • if the process of rewriting the code onto a sheet and photographs took more than 3 minutes of time.

It is important to carefully monitor the entire application process to avoid controversial issues and freezing of the page in the future. It is also recommended to take photographs without hats, sunglasses or other items covering the face and hair.

How to restore VK without a phone number and without email

The situation is more complicated if the page is not linked to a mailbox and there is no access to the phone. In this case, go to the VK access recovery page (vk.com/restore?act=return_page), and if you have a mobile phone, follow the link static.vk.com/restore/. Go to the point where the code is sent via SMS and click I don’t have access to the number. Next, specify the ID that needs to be restored and click Next.

On the next page, check to see if the information is correct. To restore a VK account without a phone number, enter a new mobile phone (the one at hand) and fill in other fields. If there is not enough information, a link to Fill out an extended application for restoration appears (click it).

You can restore your profile if you provide the following information:

  1. Available phone number. Here the current data is indicated in relation to the SIM card, which is available at hand at a particular point in time. It is prohibited to use a phone number linked to another page. In this case, you may lose access to it.
  2. Photo on the background of the application. To restore VK access without a phone number, take a photo in good lighting against the background of the screen where the application is being filled out. To download an image, click Select file and find it on your PC. After that, click Open. If you cannot add a photo, do it from your PC after clearing the temporary files. After that, reinstall Web Explorer or try another option.
  3. Photo of the document. We are talking about a scanned copy or color photograph in a document with your full name and image. It is not necessary to use a passport. The loading principle is the same as in the case discussed above.
  4. Comments. Here describe why there was a need to restore the VK. Indicate when and why access to the page was lost. In our case, the option associated with replacing or stealing a phone number is selected.

After filling out all the fields, click on the Submit Application button. At the final stage, enter the confirmation code that is sent to your new phone number. The data is entered into a special window labeled Received code. If the input window does not appear, it may be due to problems with the Internet or Web Explorer. In the latter case, clear the cache, update the version, or use a different browser. Don’t rush to close the page, because in this case you won’t be able to restore your PC in this session—you’ll have to do everything all over again.

Sometimes it is not possible to restore VK due to the lack of two-way communication with the service. In particular, an access code is not sent to the phone number. There may be several reasons - lack of money in the account or an error in the specified number. Try sending a message from another device and check whether they reach their destination or not. Alternatively, you can install the SIM card in another device for testing.

A link to the application will be sent to the specified number, which you can follow and view the status of the application. If the administration does not have enough information, it refuses to restore the VK page if the number is lost. In this case, additional information may be required. That's why monitor the status of your application and respond to requests in a timely manner. After the application is approved, a message is sent to your phone with new login information. A login and password are written there, which can be changed.

If all the data has been entered, you can restore access to the VK page without a phone. The response comes within 24 hours, after which the account is available as usual.

An alternative way is to restore the SIM card

Before restoring VK without a phone number according to the principle discussed above, try bringing the SIM card back to life. This is not difficult if the number is linked to a specific person and real passport data. In this case, go to the salon and request a SIM card restoration service. After this, it is easier to restore VK, because the necessary data is at hand. If you know the password, you can simply log in using your usual username and password.

If the phone number already belongs to another person, and recovery without a smartphone is impossible, dial this user and explain the situation to him. Ask him to name the SMS that will come according to the specified data. Explain that you plan to link a new phone number and the old one will no longer be used. You can offer financial rewards. Do not put pressure on the person, but calmly explain the situation so that he does not suspect fraud.

If the old number already belongs to another person

If the old phone number belongs to another person, it must be changed in the number change settings. To do this, go to the “General” section, find the item with the phone number, click “Change”, enter a new number.

After this, wait for the SMS confirmation that will arrive on your new phone and enter the code in the appropriate form. Now, to log into the social network, you will need to use exclusively the new number; Notifications about logging into your account will also be sent to it. Next, the new number will work as a full-fledged linked phone.

SIM card recovery

The easiest way to return a page on a social network is to restore the SIM card. If the number was registered to you or your friend/relative, contact the communication salon for help. Don't forget to bring your passport so that the mobile operator employee can easily identify you.

Note! If a SIM card was purchased in one region, and you try to restore it while in another, the operator may refuse to provide you with the service. In this case, you can either go to the issuing region yourself or order courier delivery.

How to attach a new phone number to a VK page

There are cases when users are forced to change their phone number. Therefore, it is necessary to change the data in your social network account. Linking a number to an account provides a number of undeniable advantages:

  • the phone number can be used to reset or recover a forgotten password;
  • with open access to the number, other users can contact the subscriber via cellular communication;
  • The number ensures the security of your VKontakte account by entering SMS codes and text alerts for potentially unauthorized logins.

It’s easy to change your phone number in the social network settings. To do this, you need to follow this algorithm:

  1. You need to log into VKontakte on a computer or in a mobile application and go to the settings section (for a computer in the upper right corner of the screen, for a mobile application in the corresponding section).
  2. Open the “General” section and find the “Phone number” item in the list that opens.
  3. If your account has not previously been connected to a phone number, you can add the number. If you need to change an existing phone number, click on the “Change” button to the right of the phone number.

  4. Next, you should enter the required number and determine how to confirm the number, wait for the SMS message. Click "Continue".

  5. The last step is to enter the code received via SMS in the appropriate field and click “Confirm”.

After this, the phone will be linked to the page. You can change your linked number no more than 3 times a month.

VKontakte also offers users the service of sending SMS notifications for 3 rubles per day. It will also be possible to respond to messages via SMS even in the absence of the Internet. This opportunity is available to clients of several mobile operators:

  • MTS - 3 rubles
  • Megafon -3 rubles
  • Tele2 - Outgoing SMS at tariff

There are several ways to restore a page without a phone number. The most convenient way to do this is using an email address, but if you do not have access to your email, you will have to restore access by sending a photo confirmation with a code written on a piece of paper to the technical support service. Moreover, this method is only possible if the page contains real photographs of the user. Otherwise, the application will be rejected.

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Several methods for returning a personal VKontakte page

Trying to bring the account back to “life”, the system will automatically send a code to unlock the frozen page to the mobile phone linked to it. If you do not have the required SIM card, you can use other recovery options.

The first option is to restore the SIM card

If the SIM card is lost, damaged, blocked, etc. it can be easily revived in the salon of your mobile operator. To restore your SIM card, you will have to prove your identity (for this you will need one of the documents: passport, military ID or driver's license). After performing a number of necessary actions, after a certain time the operator will restore your number. In principle, this procedure costs nothing and does not take much time.

Now, using the required SIM card, unfreezing the hacked page will not be difficult. Just request a data recovery code for your number.

The second method is if there is no access to the number

Sometimes another effective method is used to get your account back.

Follow the link https://vk.com/restore?act=return_page

  • We execute this command and are redirected to restoring access to our account.
  • We fill in the necessary data that remains in memory (you can leave the fields empty if there is no such information).
  • It is advisable to remember the old phone number that was linked to the page earlier.
  • Be sure to fill in the field with your current phone number (carefully checking its correctness).
  • Enter the old E-mail of your page.

  • Next, enter the email address to which you have access.
  • Having filled out all the possible “fields”, click “send application”.

Your request will be considered by the site’s technical service for a certain time, so you will have to be patient and wait a little.

A number of important steps that will simplify the recovery of personal data

If you can’t restore access, write a message to VKontakte technical support, indicating a link to your page.

Perhaps they will help you here by explaining in detail the sequence of your actions.

Alternatively, you can create a completely new page, which you can easily link to your current phone number.

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